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Partner Offers

Caribbean holidays

Shhh! Don't tell anyone, but you're our favourite...

Grab yourself a discount as a thank you for being a Virgin customer, one of our partners or a part of a public service.

We’ll get straight to the point — you deserve a holiday and, in order to help you out, we want to give you a unique code to use when you book your next holiday with us. 

Just fill out your details below, and we’ll email you your code. All you have to do is use that code on our Guest details page when booking your holiday to receive your discount.

Just one thing — make sure the details you enter below match the ones you’ll be using to make your booking.

Terms and conditions »

Please note: For NHS discounts, you must use your NHS email to claim your code. This will be checked by the bookings team and could lead to cancellations if incorrect.

Get your partner code

Step 1 of 3: Select the partner scheme you belong to

Affinity partner logo
Forces, Police & Rescue Services
Affinity partner logo
Health Service Discount
Affinity partner logo
Affinity partner logo
Virgin Tribe

Step 2 of 3: Let us check your details

Affinity partner logo
Forces, Police & Rescue Services
Congrats! As a member of the Forces, Police and Rescue Services you can enjoy up to 5% off your next holiday with Virgin Holidays.
Affinity partner logo
Friends & Family of Virgin Holidays' Staff
As a friend or family member of Virgin Holidays staff, you can enjoy 10% off your next holiday with Virgin Holidays. All you need is their payroll number to claim your promo code. The staff member’s payroll number will be checked against a live database before it is validated. The employee must verify that you are a valid family member or friends. Bookings made where validation cannot be achieved may be subject to cancellation.
Affinity partner logo
Health Service Discount
Introductory welcome offer for Health Service Discount members of 5% valid for bookings upto 31st May 2022.
Affinity partner logo
Congrats! As a member of Teacher Perks, you can enjoy 5% off your next holiday with Virgin Holidays. Terms & conditions apply. See the Teacher Perks site for more details.
Affinity partner logo
Virgin Atlantic Corporate Partners
Affinity partner logo
Virgin Red
Virgin Red member's receive 5% off when booking a holiday with Virgin Holidays. You could explore New York City or leave footprints in the sand in the Caribbean; the choice is yours!
Affinity partner logo
Virgin Tribe

Congrats! As a Virgin Tribe member, you can enjoy up to 5% off your next holiday with Virgin Holidays. Terms & conditions apply and can be viewed here.

Oops. Looks like something went wrong

Check the details are correct and try again, or call a travel advisor on 0344 557 3949 after you have completed your booking.

We will only use this to send you a record of your discount code

Step 3 of 3: All done


You’ll be saving % off your next holiday with Virgin Atlantic Holidays. That’s a bit of extra spending money in the bag. That could be an extra adventure or two, one of our experiences, or some extra souvenirs (or ice-cream)!

Just use this code on the ‘Guest details’ page when you make your booking, and make sure that you’re the lead passenger so we recognise you and your code. Just in case, we’ve also emailed this code to you.

See… we told you you’re our fave!


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Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected by email. 

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Let’s talk

If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned

If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon

To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?

You can contact our team by emailing to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

I am currently on holiday and I need to speak to someone

The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .

or you can get in touch with our in-resort team during local opening hours

Find contact details for your location

Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us

If you are in the USA or Canada please email:

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