Hyatt Centric Victoria Harbour

Hong Kong, Asia and Far East

The hotel

When you’re in one of Hong Kong’s hottest spots, you want to make the most of it – Hyatt Centric Victoria Harbour promises dazzling harbour views from every guestroom, instant access to the Harbour North mega mall, and show-stopping vistas from the rooftop’s sophisticated restaurant and roof-edge pool. The hotel reveals authentic Hong Kong at every turn, from its high-tech scene (think virtual reality fitness experiences and a free smartphone for your stay), to its links to local life on Hong Kong Island, thanks to the complimentary shuttle bus and easy access to the ferry pier and MTR station.

Amenities

  • Swimming Pool
  • Room Service
  • Restaurant

Where is it

Located in the district of North Point on Hong Kong Island. Transfer time from Hong Kong International Airport: 40 minutes.

Hotel information

671 luxury rooms and suites with stylish furniture. All with air-conditioning, TV, sound bar system, complimentary use of smartphone with unlimited 3G mobile internet access, Nespresso™ coffee machine and tea making facilities, mini-bar*, 2 complimentary bottles of water, local designer’s bathroom amenities and safe. Urban Harbour View Rooms are located on floors 5-12 with 1 king-size bed or 2 double beds.

Premium Harbour View Rooms are also located on floors 5-12 with 1 king-size bed or 2 double beds. Selected rooms can accommodate an extra sofa pull-out bed (at extra cost).

Deluxe Harbourfront Rooms are on floors 5-12 and showcase unobstructed views over Victoria Harbour and the city skyline from the bathroom.

A selection of Club Rooms on floors 20-22 are also available, these rooms include complimentary VIC privileges.

Cruise restaurant, The Farmhouse (buffets and international dishes), The Farmhouse Deli. Rooftop outdoor swimming pool​. Health Club with 24-hour gym​ and sauna and steam rooms. Complimentary shuttle bus service to Hong Kong Island’s main shopping and business districts. 24-hour room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (565)
  • Very good (212)
  • Average (80)
  • Poor (40)
  • Terrible (46)
Image of the Tripadvisor rating The view is excellent, but the service is not up to hyatt brand standard.

Aug 10, 2020 Savvytravel0101 Hong Kong, China

The hotel is pretty dirty, crumb is on the floor. It is pretty amazing, no health declaration form have to filled up even the pandemic is happening right now in Hong kong. No alcohol wipes was provided. The check-in service was ineffective. I checked-in at 1:30, came back at 3:00,the front desk could not assign a room for me. For my luggage, I… Read more
The hotel is pretty dirty, crumb is on the floor. It is pretty amazing, no health declaration form have to filled up even the pandemic is happening right now in Hong kong. No alcohol wipes was provided. The check-in service was ineffective. I checked-in at 1:30, came back at 3:00,the front desk could not assign a room for me. For my luggage, I have to ask the hotel staff to send to my room. The service of the hotel looks like a three stars hotel. I wonder that the service is not up to standard due the hotel rate was cut and too many customer. One thing I found that it is good, the view is excellent. I told the front desk that I may extend my stay to 15-20 days or even more. After I stayed 1 night, I change my mind. Read less
Image of the Tripadvisor rating Staycation at Hyatt Centric

Aug 9, 2020 Fei W

We booked the cheapest room type. The host, Joyce Fok helped us checked in. After knowing the stay is for celebrating anniversary, she upgraded the room to 20F for us and had a harbour view from bedroom. She is very nice and warmly reminded us that Cruise (the restaurant in hotel) would close at 6pm and farmhouse last order would be 9:30pm due to… Read more
We booked the cheapest room type. The host, Joyce Fok helped us checked in. After knowing the stay is for celebrating anniversary, she upgraded the room to 20F for us and had a harbour view from bedroom. She is very nice and warmly reminded us that Cruise (the restaurant in hotel) would close at 6pm and farmhouse last order would be 9:30pm due to COVID-19. As we will like to have late dinner, she suggested us to order in-room dining which operate 24hrs but with limited options or order food from outside. The room, the hygiene is good and the front-desk service (i.e.Joyce Fok) is great. However, we encountered a small unpleasant experience. The housekeeping maybe a bit overwhelmed. We would like to have L size slipper and made a call for it. After around 15 minutes, a female staff came and passed me two pairs of S size. I chased out from room and could not find the staff. After that, I made a call again for L size slipper. After another 15 minutes, another female staff came and pass me two pairs of L size slipper. Both of them looked exhausted. At mid-night, we called the housekeeping again for 2 bottles of water. A male staff came and passed us the water after around 15 minutes. Unlike other 5 star hotel I stayed recently in Hong Kong, all the housekeeping I encountered looks very tired, with no greeting and was in a hurry after passing me the slipper/water. Hotel may need to look into the housekeeping situation. Read less
Image of the Tripadvisor rating Birthday Stay (6-7 Aug 2020)

Aug 9, 2020 OrcasHo Hong Kong, China

I would like to take this opportunity to say THANK YOU to your professional team! We came here to celebrate for the Birthday !!! Luckily the front desk could offer us the early check in & even upgrade our room to the harbour view room. Really make me so surprised. The check in process was very smooth. The female staff tried to explain us about… Read more
I would like to take this opportunity to say THANK YOU to your professional team! We came here to celebrate for the Birthday !!! Luckily the front desk could offer us the early check in & even upgrade our room to the harbour view room. Really make me so surprised. The check in process was very smooth. The female staff tried to explain us about COVID-19 policy in this hotel. She was very friendly & said “Happy Birthday” to me at the end! The view of the room was amazing! I could overlook both side of the Victoria Harbour (especially can Lion Rock Mountain which is a icon represents Hong Kong). Moreover the team was so considerate & arrange the Birthday setup in the room. The room was clean & tidy. The other part I needed to mention was the Bathroom Amenities Marble Box. The design was so special & made use of the drawing effect to represent our value of Hong Kong!!! For the dining experience, we ate the buffet at the Farmhouse. There was a wide selection of food items within this outlet. In general, the food quality was good. Once again really want to say “Thank you” to all all the staff I encountered. I will definitely recommend my friends to come here to enjoy their staycation. I am sure to come back again soon. Read less
Image of the Tripadvisor rating Genuine and professional services

Aug 7, 2020 alvarezyht Hong Kong, China

I would like to take this opportunity to express my appreciation for the services I received at the hotel. 1. The Farmhouse Deli - Staffs who assist me in storing and getting back the birthday cake, they are attentive and satisfactory, also provide tableware for us to enjoy the cake in the room. 2. The Farmhouse - A perfect arrangement in the… Read more
I would like to take this opportunity to express my appreciation for the services I received at the hotel. 1. The Farmhouse Deli - Staffs who assist me in storing and getting back the birthday cake, they are attentive and satisfactory, also provide tableware for us to enjoy the cake in the room. 2. The Farmhouse - A perfect arrangement in the light of the recent COVID-19 developments. The food was divine at your restaurant. We dined for breakfast and lunch. The included breakfast and lunch had a great spread with many options and catered to many diets. Also, the staffs are genuine and professional. 3. Front Desk - Staffs are super friendly and accommodating. They were very attentive and ready to help with any need, from check-in to check-out. Particularly, a big thank you to the staff who help us to find my girlfriend's wallet, which lost at The Farmhouse. Although this is not a perfect view from the room due to the room availability of my early check-in, it still a very fantastic experience to stay with Hyatt Centric. Read less
Image of the Tripadvisor rating Favourite hotel

Aug 6, 2020 hkG7713NB Devon, United Kingdom

We booked the cheapest room type, but had a good harbour view from both bedroom and bathroom I'm guessing they must have upgraded us). Loved the design, comfortable bed, good service. Easy to get direct bus from the airport straight to north point and bus station is just around the corner from hotel. The MRT is also close. Felt a safe area to stay… Read more
We booked the cheapest room type, but had a good harbour view from both bedroom and bathroom I'm guessing they must have upgraded us). Loved the design, comfortable bed, good service. Easy to get direct bus from the airport straight to north point and bus station is just around the corner from hotel. The MRT is also close. Felt a safe area to stay and easy to get around Hong Kong. The infinity pool is also good. Very pleased we picked this hotel for a couple of nights stopover, and would definitely return. Note, the rates were competitive for a 5 star as it had only been rebranded as a Hyatt in 2019, so I think prices may go up in future. Read less