Island Shangri-La Hong Kong

Hong Kong, Asia and Far East

The hotel

The Island Shangri-La has captured the glamour and glitz of bygone Hong Kong perfectly. It comes filled with decadent extras and a subtle refined demeanour, which quietly prove it’s a little more special than your standard city pad. We’re talking colossal chandeliers, a multi-storey silk painting, complimentary luxuries for Horizon Club guests in its club lounge, a serene outdoor pool fringed by skyscrapers, and huge picture windows framing views of the harbour or Victoria Peak. Its eight dining choices range from Michelin starred feasts and an ward-wining grill to casual pastries but, linked to the Pacific Place mall, its location also puts you among the island’s finest dining venues, as well as premier shopping and cultural attractions.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Conveniently located in the heart of Central and directly connected to Pacific Place shopping mall and the Admiralty MTR Station. Transfer time from Hong Kong Airpot: 45 minutes.

Hotel information

531 rooms and 34 suites. All with satellite/cable TV, DVD player (on request), complimentary WiFi, telephone, executive desk, tea/coffee-making facilities, mini-bar*, safe and pillow menu. Deluxe Peak View Rooms offer views of Victoria Peak from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Deluxe Harbour View Rooms are slightly larger and offer signature skyline views from full-size windows with 1 king-size bed or twin beds, sleeping maximum 2 adults and 1 child (under 12 years).

Horizon Club Peak View Rooms with views of Victoria Peak, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

Horizon Club Harbour View Rooms feature panoramic views of Victoria Harbour, Bose SoundDock for iPod and access to the exclusive Horizon Club Lounge with its full range of privileges listed below.

The Horizon Club provides the following exclusive benefits:

  • Daily breakfast in the Horizon Lounge or in the adjacent Restaurant Petrus
  • Complimentary beverages, snacks, evening cocktails and champagne
  • Use of landscaped roof garden
  • Daily newspaper and fresh fruit
  • Complimentary pressing of one suit per stay

8 restaurants; cafe TOO (International cuisine; all-day dining), Summer Palace (Cantonese cuisine; lunch and dinner), Lobster Bar and Grill (lunch and dinner), Nadaman (teppanyaki and sushi; lunch and dinner), Restaurant Petrus (French cuisine; lunch and dinner), Waterside Terrace (Thai cuisine; lunch and dinner), Island Gourmet (light lunch and afternoon tea). Lobby lounge (afternoon tea and live entertainment). Outdoor swimming pool. 24-hour health club* with gym, indoor and outdoor Jacuzzi, sauna, steam rooms and beauty treatments. Horizon Club Lounge. Complimentary WiFi access throughout the hotel. Babysitting* (on request). Laundry service*. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2003)
  • Very good (408)
  • Average (79)
  • Poor (33)
  • Terrible (35)
Image of the Tripadvisor rating Did not honour offer

Aug 11, 2020 O173XXakwa

Made a booking online for a flash sale that had failed when I checked up. I called Customer service to find my booking had failed but they made no attempt to honour the offer, a alternative offer was made at twice the price.I was looking for a memorable anniversary stay but they were unwilling to help. Look elsewhere for good customer service.
Image of the Tripadvisor rating Fantastic 40th B-Day at the HK Island Shang.

Aug 10, 2020 asiaexpert1980 Hong Kong, China

Stayed in the Presidential Suite and celebrated my 40th bday. Enjoyed having their French restaurant Petrus serve me, my wife and another couple a wonderful lunch directly to the in-room dining room table. Very attentive service. Other friends of mine joined us for free flow drinks in the Horizon Club from 4 to 6pm. Other guests arrived… Read more
Stayed in the Presidential Suite and celebrated my 40th bday. Enjoyed having their French restaurant Petrus serve me, my wife and another couple a wonderful lunch directly to the in-room dining room table. Very attentive service. Other friends of mine joined us for free flow drinks in the Horizon Club from 4 to 6pm. Other guests arrived later around 9pm whereby we partied to the tunes of numerous DJ friends throughout the night. The room itself was incredibly spacious at 2200 sqrft. We got lucky with the weather whereby we were gifted by Mother Nature absolutely stunning views of the city. Staff were incredible. Not enough can be said about them. I’ve been afforded the opportunity to stay at many luxury hotels, but the staff from the Shangrila come out on top. From lobby welcome, to being shown then suite, to being served throughout the day, every request was quickly met with genuine smiles. Special shout out to Alan who was our personal butler and on-call to meet every need. The guest relations team were wonderful in making sure we had a very amazing experience. Thank you to the lovely Nicole in this regard. Thanks to the entire Shangrila team for making my 40th bday one that I shall never forget. Read less
Image of the Tripadvisor rating Holiday staycation

Aug 10, 2020 YoshimiK71

It become nice holiday for my daughter. Hotel is very classical so it is not so suitable for someone who likes very city hotel. But the service is covered some inconvenience due to the old facility. Rain who is a Service Associate was so kind during checking in. Other staff was also so kind even we were not the guest of upper room. We could… Read more
It become nice holiday for my daughter. Hotel is very classical so it is not so suitable for someone who likes very city hotel. But the service is covered some inconvenience due to the old facility. Rain who is a Service Associate was so kind during checking in. Other staff was also so kind even we were not the guest of upper room. We could not go anywhere due to COVID-19, and also could not enjoy the swimming pool and others inside hotel. But walking in the HK park and enjoying the shopping at the downstairs are enough activity for us, did not feel so bad. Just one thing, we smell something may be come from air-con when we entered the room. Hope that was just a rare case and no more same case next time. Read less
Image of the Tripadvisor rating Birthday celebration

Aug 9, 2020 Cwyhk

weekend local family trip for birthday celebration. Smooth check-in/out arrangements and wonderful guest relations team. Very helpful with our dining and childcare arrangements, complete with dedicated room details and complimentary birthday cake! Our sincere thanks to the Guest Relation team members (Nicole, Juna, Hailey, Rain, Irene, Nana,… Read more
weekend local family trip for birthday celebration. Smooth check-in/out arrangements and wonderful guest relations team. Very helpful with our dining and childcare arrangements, complete with dedicated room details and complimentary birthday cake! Our sincere thanks to the Guest Relation team members (Nicole, Juna, Hailey, Rain, Irene, Nana, Daniela) for the exceptional services! Read less
Image of the Tripadvisor rating Wedding Anniversary Staycation

Aug 9, 2020 MarlboroBMW

The GR Team and their colleagues have provided us an unforgettable stay at the Island Shangri-La. The level of professionalism and attention to detail is unparalleled. The view is spectacular and I look forward to my next stay at the hotel in the near future,