Traders by Shangri-La

Kuala Lumpur, Malaysia

The hotel

This contemporary, new-generation city centre hotel serves guests needs perfectly with spacious, comfortable accommodation and a fantastic range of amenities. Enjoy views of the Petronas Towers as you feast on local delights at the Gobo Upstairs Lounge & Grill then head to the SkyBar – an open-air pavilion perched on the hotel’s roof – to enjoy a cocktail and more stunning views.

Amenities

  • Bar
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of Kuala Lumpur’s city centre, just a stone’s throw from the towering twin towers of the city and plenty of shops, bars and restaurants. Transfer time from Kuala Lumpur International Airport: approximately 50 minutes.

Hotel information

571 rooms. All with air-conditioning, satellite/cable TV, WiFi access, telephone, tea/coffee maker, mini-bar*, safe, iron and board, hairdryer, and with city or twin tower views. Deluxe Rooms with 1 king-size bed or 2 single beds with 1 sofa bed, sleeping maximum 2 adults or 2 adults and 1 child.

Deluxe Twin Tower View Rooms with 1 king-size bed or 2 single beds with 1 sofa bed, sleeping maximum 2 adults or 2 adults and 1 child.

Traders Club Rooms with 1 king-size bed and 1 sofa bed, sleeping maximum 2 adults or 2 adults and 1 child.

Traders Club Twin Tower View Rooms, with 1 king-size bed or 2 single beds with 1 sofa bed, sleeping maximum 2 adults or 2 adults and 1 child.

Traders Club Rooms include:

  • Club floor check in/check out
  • Complimentary Internet access
  • Complimentary beverages throughout the day from 6:30am-11:00pm
  • Complimentary buffet breakfast from 6:30am-10:30am
  • Complimentary cocktails from 5:00pm-7:00pm
  • Newspaper, fresh fruit, suit pressing and shoe-shine service.

Gobo Chit Chat Restaurant (all-day dining, International and Asian cuisine), Gobo Upstairs Lounge & Grill, On The Go (al fresco Cafe), SkyBar. Rooftop pool. Spa*. Fully-equipped 24-hour gym. Complimentary scheduled buggy service to Petronas Twin Towers. 24-hour room service*. Babysitting* (on request). Laundry/dry-cleaning service*. Complimentary WiFi throughout hotel.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: The Royal Malaysian Customs Department have introduced a Tourism Tax on accommodation across the country. A flat fee of RM10, approximately $2.34, will be taxed per room per night on all types of hotels and accommodation options. This tax is solely for foreign tourists and they will be liable to pay directly to the hotel upon check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7307)
  • Very good (2871)
  • Average (622)
  • Poor (182)
  • Terrible (125)
Image of the Tripadvisor rating Room with top notch view!

Jul 26, 2020 589munirahm

Stayed in Deluxe Twin Towers View for the weekend. Bathroom ventilation not so good. But everyhing else is excellent. Staff were all very friendly & attentive. Room was very clean & tidy. Breakfast was so good! Need to make orders & the food will be sent to your table. View was top notch!
Image of the Tripadvisor rating THE BEST HOTEL VIEW KLCC

Jul 26, 2020 Cruiser19624040390

It’S Wonderful Stay And Amazing View Klcc.. Traders Hotel It’s The Best Choice From Others Hotel Near Klcc.. Very beautiful night to see from room…like it very much. Easy Check in and FOC parking for Guest Traders Hotel. Can be Relax and Honeymoon or anything you want… Great location in Kuala Lumpur, Excellent stay and everything else..
Image of the Tripadvisor rating Bad CS

Jul 25, 2020 CHKhor Kuala Lumpur, Malaysia

We just encountered the worst customer experience here. Will be our first and last stay. EQ and Ruma are so much better than this. There’s so much choices around the city please just avoid this one!!!
Image of the Tripadvisor rating Great Hotel near KLCC

Jul 21, 2020 AlbertSeah Penang Island, Malaysia

Overall rhe staying experience was great and comfortable.They provided personal hygiene kit for every new check in but it is not being replaced although I stayed for 5 nights. However, mask is available at concierge. Hospitality was lovely and wish to stay here again for my subsequent trips. Shall try their SkyBar with great view of klcc. Swimming… Read more
Overall rhe staying experience was great and comfortable.They provided personal hygiene kit for every new check in but it is not being replaced although I stayed for 5 nights. However, mask is available at concierge. Hospitality was lovely and wish to stay here again for my subsequent trips. Shall try their SkyBar with great view of klcc. Swimming pool and gym facilities are open and available. Read less
Image of the Tripadvisor rating Great views and location but F&B service needs improvement

Jul 20, 2020 jasminag2001 Kuala Lumpur, Malaysia

We stayed here for 2 nights in the tower suite. Overall our experience was ok - not exactly what we expected given it was a Shangri-La property. Service levels were ok but F&B service quality leaves much to be desired and is definitely not up to Shangri-La standards we are used to. What we liked: 1. Room views were spectacular - the twin… Read more
We stayed here for 2 nights in the tower suite. Overall our experience was ok - not exactly what we expected given it was a Shangri-La property. Service levels were ok but F&B service quality leaves much to be desired and is definitely not up to Shangri-La standards we are used to. What we liked: 1. Room views were spectacular - the twin towers were beautiful from our room 2. Location is fantastic - right next to KLCC park 3. Buggy service to KLCC was very convenient 4. Excellent service from reception staff - they were unable to send the concierge to get me painkillers but she took the initiative to offer her own painkillers and asked if I was ok with it - lovely 5. Attentive Traders Club staff What needs improvement 1. F&B service levels are not up to the standard you would expect in this kind of hotel. Staff seemed inexperienced. Breakfast staff in particular were not up to expectations. One forgot our breakfast order and had to be reminded multiple times. On the 2nd day, another staff took our order and it came without sides (they blamed us and made excuses rather than being apologetic). We ordered room service for 2, and they only sent 1 set of cutlery, we had to wait another 10 mins for the 2nd set to be sent, without any apology either. 2. Overzealous temperature checks - whilst we understand the need to be careful given the current Covid-19 risks - the hotel already does temperature checks upon entry into the hotel. They then do 1 more at the 32nd floor check in area, then if you want to take a buggy they insist on taking 1 more temperature check before you get onto the buggy. Mind you all this can happen in the space of 30 mins - we highly doubt you can get a fever in such a short time! Since they already check all guests entering the hotel - why keep checking? They also insist we cannot sit together in the buggy as a family due to social distancing. Silly since we are able to stay in 1 room together! They also insist we have to keep scanning the QR code each day we are at the hotel even though we already did so on the 1st day. Gosh. It got quite tiresome towards the end of our stay. To sum up - we are not likely to stay here again but would instead return to the stay at Shangri-La Kuala Lumpur. Our experience at the Shangri-La KL has always been fantastic and the staff at the Shangri-La Club Lounge has always been top notch. Stay at Traders only if you want the location and views. Read less