Parkroyal Penang Resort

Penang, Malaysia

The hotel

Transporting you straight to the tropics, PARKROYAL Penang Resort has all the poolside palm trees, exotically spiced menus, and mellow Malaysian mood you could hope for. Hugging Batu Ferringhi’s sandy shoreline, this beachfront hotel is also on the resort’s main road, putting you in easy reach of its shopping, dining, and night bazaar. There’s a room type for every kind of traveller, from families wanting space together to those after a view of the night market, Strait of Malacca, or their own private garden. Whichever room you plump for, you’ll have plenty to tempt you away from it, like the spa’s soothing treatments, the Koko-Nut Kids’ Club, the tropical lagoon pool, the kids’ pool with water slides, and the dining, which ranges from poolside café favourites to beachside tapas.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Honeymoon
  • Kids Club
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

Situated along Batu Ferringhi beach, close to all local shops and restaurants. Transfer time from Penang International Airport: 45 minutes.

Hotel information

309 rooms. All with in-room climate control, work desk, LCD TV with local and cable channels, DVD player, telephone, complimentary WiFi, tea/coffee-making facilities, complimentary bottled water, mini-bar*, safe and hairdryer. Superior Rooms with twin beds, sleeping maximum 2 adults.

Deluxe Rooms with district views and 1 king-size bed or twin beds, sleeping maximum 2 adults.

Deluxe Sea-facing Rooms with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Premier Seaview Rooms with balcony and 1 king-size bed or twin beds, sleeping maximum 2 adults.

Family Rooms are spacious with a private balcony and 1 king-size bed and 2 single beds, sleeping maximum 2 adults and 2 children.

Premier Suites feature a separate lounge area and either have access to a private garden or balcony with sea view, 1 king-sized bed or twin beds, sleeping maximum 2 adults.

Lanai Suites offer a living room, private balcony and a separate bedroom with 1 king-size bed, sleeping maximum 2 adults.

Cinnamon (all-day dining; Asian, Continental and International cuisine), Cool Bananas (poolside café), Uncle Zack By The Beach (local tapas), Javana Lounge, Sunset Bar. Freeform swimming pool and kids' pool with water slides. St. Gregory Spa*. Gym. Tennis court. Koko-Nut Kid’s Club (for ages 4-12 years). Beach and water sports activities. 24-hour room service*. Jewellery and souvenir shops.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1588)
  • Very good (1284)
  • Average (450)
  • Poor (141)
  • Terrible (82)
Image of the Tripadvisor rating Short Vacation

Aug 6, 2020 nazuara Kuala Lumpur, Malaysia

It was my first experience stay at 5* hotel. The service very good. The cleanliness very good. The hotel location is excellent place. I have quality sleep in the room. The room is very good. Overall it was satisfactory.
Image of the Tripadvisor rating GREAT WEEKEND GATEWAY

Aug 6, 2020 amirabostamam Kuala Lumpur, Malaysia

Everything was perfect, the room, the service, his food. Planning a weekend gateway for small family with kids in current world situation not an easy task. But park royal Penang make it possible. My 3 yrs. old don’t want to leave Amazon Park and his father was so in love with the down pillow provide
Image of the Tripadvisor rating Beach Side Hotel

Aug 6, 2020 T3008 Ipoh, Malaysia

Pro : Refurbished to modern style. Convenient to walk to the beach and access to beach activities. Starbucks and The Ship are along the hotel by walking. Breakfast was good. Cons : Problem to get a proper parking when I arrived. I think most of the parking lot was being parked by people who played at the beach instead of the hotel guests. I had… Read more
Pro : Refurbished to modern style. Convenient to walk to the beach and access to beach activities. Starbucks and The Ship are along the hotel by walking. Breakfast was good. Cons : Problem to get a proper parking when I arrived. I think most of the parking lot was being parked by people who played at the beach instead of the hotel guests. I had to leave my contact on the dashboard and get ready to receive their call to park my car at the parking lot. And the call was around 9pm while I was having my dinner. My friend was encounter a spooky feelings at night while she sleeps. Frankly, I unable to sleep well, woke up a few times throughout the night but no spooky feelings like what she told me. Read less
Image of the Tripadvisor rating Lovely hotel with friendly staff

Aug 5, 2020 gga00 Geneva, Switzerland

We had 2 interconnecting rooms for 5 nights. The rooms were clean and comfortable (really good beds) and although some amenities had been removed to reduce the COVID transmission risk (spare toothbrushes etc), everything was available on request within minutes. The hotel is nicely designed and well maintained with lots of attractive… Read more
We had 2 interconnecting rooms for 5 nights. The rooms were clean and comfortable (really good beds) and although some amenities had been removed to reduce the COVID transmission risk (spare toothbrushes etc), everything was available on request within minutes. The hotel is nicely designed and well maintained with lots of attractive seating/dining areas. The two pools are good and our children loved the pair of water slides. The 'Amazonia' water park is essentially a splash pad, but is well designed and fun for smaller children. The grounds are very nice and a highlight was the enormous wooden swing. We used the kid's club several times and there are plenty of free, scheduled craft activities. My boys enjoyed playing with the Nintendo Switch and PlayStation. Older children (possibly 5+) can be left with the club staff though toddlers need to be accompanied by a parent. The staff were uniformly warm and friendly, from the chambermaids right up to the manager, who was very visible and didn't hesitate to get stuck in helping during busy breakfast times. The hotel clearly took their responsibility to protect against virus transmission seriously, for example ensuring no guest entered the buffet area without a mask, and were proactive but friendly in ensuring guest compliance. We saw few people swimming in the sea, which was often quite rough, but there are lots of water sports on offer. All in all, a great choice in Batu Ferringhi, and if we came to Penang again I'm sure we would stay here again. We got a great deal booking direct, better than through Agoda etc, including a good discount off F&B. We recommend a trip to the National Park which is not far from the resort. A Grab to Georgetown cost 19RM and was less hassle than finding parking (which we had done on the first day). Read less
Image of the Tripadvisor rating Loved IT- Family vacation

Aug 5, 2020 Siva1611 Chennai (Madras), India

We were 4 families stayed during 1-Aug-20 to 3-Aug-20. Hotel was fully crowded with guests and they managed to pull out with excellent service. SOP was followed upon arrival and in hotel lobby and breakfast area, masks and sanitizer is provided in room upon check in. Hotel is located in prime beach spot. Rooms were clean and tidy. Hotel is… Read more
We were 4 families stayed during 1-Aug-20 to 3-Aug-20. Hotel was fully crowded with guests and they managed to pull out with excellent service. SOP was followed upon arrival and in hotel lobby and breakfast area, masks and sanitizer is provided in room upon check in. Hotel is located in prime beach spot. Rooms were clean and tidy. Hotel is equipped with all facilities from gym pool to spa. Our kids loved the pool facilities and Amazonia water splash with slides . Enjoyed from day to night in pool area with family. Snacks ordered in pool were hot and good. There are lot of chairs available in the park near beach to sit and relax overlooking the ocean. Nice swing adds to it. Breakfast was well managed with SOP. Each and every staff in resturant took care and when we were looking stranded they come to us and take care of needs . Breakfast had decent spread buffet , due to SOP there will be staff assisting us in counters for serving food. Check in and check out was smooth, we were welcomed and asked to wait in check in area where drinks were provided. We had booked 4 rooms, 3 rooms were provided immediately and last room took time. Since we checked in at 4 pm , we expected all room to be available however there was a delay in one room which made one family to wait longer. This needs to be improved since people travel for long distance and it is not correct to make them wait after check in time. Overall stay was pleasant , we enjoyed a lot. Love to be back . Thank you park royal for the memories. Read less