Hilton Niagara Falls Fallsview Hotel & Suites

Niagara Falls, Niagara

The hotel

Everyone knows ‘waterfall views’ top the hotel wish list for every Niagara visitor. And that’s exactly what Hilton Niagara Falls Fallsview Hotel & Suites delivers. In fact, TripAdvisor voted it in the Top 10 Hotel Rooms Views in the World. But it’s The Watermark Restaurant on the 33rd floor that really provides the photo ops: with its multi-level seating and floor-to-ceiling windows forcing the farm-to-fork menu to take second stage. One floor up and the rooftop Myst Lounge throws in extra selfie spots — and cocktails. Once you’ve had your fill of the falls, you can head to the adjoining Fallsview Casino; the hotel’s chill-out pool with its spiralling waterslide, hot tub, and sauna; or its other dining venues, from an all-you-can eat Brazilian ‘churrascaria’ steakhouse to an all-you-can-eat Southern-style barbecue smokehouse.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

This modern and elegant hotel is a 5-minute walk to the Falls, is connected to the Fallsview Casino by an enclosed walkway and is close to shopping, dining and restaurants. Transfer time from Toronto Airport: 1 hour 15 minutes.

Hotel information

1000 rooms. All with air-conditioning, TV, telephone, WiFi access* (CD$9 per day payable locally, subject to change), clock radio, coffee maker, iron and board and hairdryer. Guest Room (no view) with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Guest Room City View with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Guest Room Falls View with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Buffet breakfast included with Guest Room City View and Falls View room categories.

Brasa Brazilian Steakhouse (all-you-can-eat Brazilian churrascaria), The Watermark Restaurant (fresh farm-to-table continental cuisine), Pranzo Ristorante Italiano (authentic Italian cuisine), Frontier BBQ & Smokehouse (all-you-can-eat Southern style BBQ buffet) and Grande Caffe (breakfast buffet). Spyce Lounge and Myst Lounge. Mercato Market Cafe serving Starbucks®. Room service*. Indoor pool with waterslide. Fitness centre, sauna and whirlpool. Spa* and Casino next door, connected to hotel by glass enclosed walkway. Self-parking is available at CA$35 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4005)
  • Very good (3357)
  • Average (1698)
  • Poor (861)
  • Terrible (729)
Image of the Tripadvisor rating Normalized travel again

Nov 30, 2020 TorontoFanula Toronto, Canada

Upon entry, the car park took a while to get in. It was a very long line up of cars and just fyi, to park in the hotel, which is not a far walk at all but don't expect to take your baggage if it's a lot. Drop it off first if you can, however back to my fyi, it's 50$. yikes! Check in was quick and efficient. The hotel itself looks like it… Read more
Upon entry, the car park took a while to get in. It was a very long line up of cars and just fyi, to park in the hotel, which is not a far walk at all but don't expect to take your baggage if it's a lot. Drop it off first if you can, however back to my fyi, it's 50$. yikes! Check in was quick and efficient. The hotel itself looks like it needs an update for sure. The room was o.k. Big and bright however the water that came out of the tap, at first, was brown . They said could be due to someone not staying in room for a while. Nonetheless, bring your own water. The breakfast ordered was extremely expensive for what I got. Tasteless eggs and avocado toast. The service was great. Everyone was very nice. Definitely try to get resos at Watermark Restaurant. Excellent food! Very close walk to the falls and they did their best in spit of COVID and all restrictions. The bed was heavenly. Best part! Good views in most rooms so ask for it. Read less
Image of the Tripadvisor rating Great stay, great view

Nov 29, 2020 lup0sine Edmonton, Canada

Went to see the Falls for the first time with friends! Booked a double queen, but as an elite member, received a status upgrade at check-in to a two-bedroom suite on the 50th floor with the help of the (very kind) Front Office Director Jonathan. The room had an extraordinary view and I'd be lying if I said we didn't stare out the window for the… Read more
Went to see the Falls for the first time with friends! Booked a double queen, but as an elite member, received a status upgrade at check-in to a two-bedroom suite on the 50th floor with the help of the (very kind) Front Office Director Jonathan. The room had an extraordinary view and I'd be lying if I said we didn't stare out the window for the entire stay! We had a great time at the property, and definitely will recommend it to others visiting the Falls. Fantastic. Read less
Image of the Tripadvisor rating Birthday Weekend Nov 14

Nov 23, 2020 rosya1418 Toronto, Canada

Check in was a long process, too many people in the lobby, staff are disorganized. My room was not ready by 4 pm and I was disappointed. We checked in closer to 6pm!!! Suspect the room we got was not the room I booked on Expedia. ( looked nothing alike). Room was clean and pleasant, nice comfy bed and good view. No overnight conceirge or staff… Read more
Check in was a long process, too many people in the lobby, staff are disorganized. My room was not ready by 4 pm and I was disappointed. We checked in closer to 6pm!!! Suspect the room we got was not the room I booked on Expedia. ( looked nothing alike). Room was clean and pleasant, nice comfy bed and good view. No overnight conceirge or staff in the lobby! There were people in the lobby at night who were NOT staying at the hotel. They tried to follow me to an elevator and talk to me. PLEASE READ We stayed on the 46th floor and I discovered the employee room on the floor covered with booze bottles! ( either the staff are drinking on site or unwelcome guests at the hotel drinking in random rooms) Additionally, I just discovered a week later that I have been charged by Hilton. However the amount is random and does not add up for the parking fee. Will be contacting Hilton. Read less
Image of the Tripadvisor rating So disappointed

Nov 22, 2020 Crystal W

My boyfriend also wrote a review I believe, we spent the weekend at the hilton and it was absolutely awful. 500 dollars for the weekend. Outdated dirty looking room, bed sheets were not clean (they compensated us 50 dollars for the dirty bedding) we asked for a manger, no manager came. The front desk seriously didnt care. Finally the housekeeping… Read more
My boyfriend also wrote a review I believe, we spent the weekend at the hilton and it was absolutely awful. 500 dollars for the weekend. Outdated dirty looking room, bed sheets were not clean (they compensated us 50 dollars for the dirty bedding) we asked for a manger, no manager came. The front desk seriously didnt care. Finally the housekeeping manager who was very nice brought us new bedding and was super apologetic. The next morning we ordered breakfast. 60 dollars for pancakes and a regular breakfast with 2 coffees. The food was COLD, the coffee was terrible. The only good thing about our room was the view and our jacuzzi tub. Not worth the money. Will not return. Do not recommend. Read less
Image of the Tripadvisor rating Great stay

Nov 22, 2020 Fucovid2020 Timmins, Canada

Great stay here. Super clean and above par. So nice to see people starting to travel again. We were upgraded to 42 floor. Super big 2 bedroom hot tup suite with great views . Only sad part was no valet service due to the BS Covid