Chelsea Hotel

Toronto, Canada

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Teen Club
  • Children's Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1653)
  • Very good (2857)
  • Average (2199)
  • Poor (948)
  • Terrible (565)
Image of the Tripadvisor rating Not impressed

Jul 27, 2020 apeppe547372 Niagara Falls, Canada

Rooms not clean, broken and cracked tub...customer service for extra supplies and missing supplies they never showed up and never answered the phone at front desk. Only one face cloth in a room for two?? Not impressed 😕 I wouldn't recommend!!!
Image of the Tripadvisor rating Very comfortable

Jul 16, 2020 ancientmoods Thunder Bay, Canada

We stayed here three nights. My partner and I flew down for a medical procedure . The staff was friendly. It was during the pandemic. Proper protocol was in place. Just a couple guests didn’t wear their masks. They had a good selection of food in the paired down restaurant.
Image of the Tripadvisor rating Very Very Good !!!!

Jun 21, 2020 393royf Milton, Canada

The hotel is very nice with a great location and amazing staff . All the staff in the hotel were professional but genuine. Not fake customer service, real we care service !!!! The hotel is spotless and I love the bamboo smell in the lobby.
Image of the Tripadvisor rating Surrogacy

Jun 9, 2020 SarasSassyPants Prince George, Canada

I went with a dear friend who is being a surrogate for another couple. This was our second trip, and like the first we were not disappointed. The staff at the hotel were so warm and welcoming, even with the early concerns of covid 19 circulating. We thoroughly enjoyed our time there. Rooms were so quiet, clean, and lovely. Beds were super… Read more
I went with a dear friend who is being a surrogate for another couple. This was our second trip, and like the first we were not disappointed. The staff at the hotel were so warm and welcoming, even with the early concerns of covid 19 circulating. We thoroughly enjoyed our time there. Rooms were so quiet, clean, and lovely. Beds were super comfortable. Bathrooms were outdated and needed work cosmetically. The view was killer and we were in walking distance to theatres, many shopping malls, restaurants, basically anything you could possibly want. We were able to walk to her medical appointments no problem. The pool, hot tub, and steam room were so welcoming after a long day of adventuring Toronto on foot. If ever I go back to the area I will be staying here. Read less
Image of the Tripadvisor rating Horrible hotel

Jun 8, 2020 80laurenaa

I stayed at this hotel with my boyfriend for one night for mt birthday and i woke up the next morning with bug bites all over me i saw bugs in the washroom and in the bed absolutely disgusting i came to this hotel for a good time and not to get bitten by bugs. Was not satisfied at all with my experience here. Do not recommend this hotel at all.