Crystal Lodge

Whistler, Canada

The hotel

Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Valet parking
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access
  • Restaurant

Where is it

In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.

Hotel information

158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: Occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2061)
  • Very good (1064)
  • Average (279)
  • Poor (75)
  • Terrible (45)
Image of the Tripadvisor rating Just great service and wonderful staff.

Aug 8, 2020 pardoj2020 Vancouver, Canada

Been doing the Whistler mini vacation for about 23 years now (4 to 5 times per year). We've stayed at pretty much every hotel in the village and village north. This one takes the cake. Thanks Connor and team!
Image of the Tripadvisor rating Great place!

Aug 7, 2020 Mike S Nanaimo, Canada

This is the place I come to several times a year for work. The accommodations are very well done and since we are a Not-for-Profit, the deals are usually within our budget. The staff is always A+ with friendliness and attentiveness.
Image of the Tripadvisor rating Family getaway

Aug 5, 2020 afok877343 Vancouver, Canada

Very clean and newly renovated room which made the one day getaways with my husband and toddler more comfortable. The bed was comfortable and the location was perfect. Right in the village with a Starbucks at the lobby. The protocols taken prior to arrival with a survey was appreciated. They did say that masks are mandatory in common areas such… Read more
Very clean and newly renovated room which made the one day getaways with my husband and toddler more comfortable. The bed was comfortable and the location was perfect. Right in the village with a Starbucks at the lobby. The protocols taken prior to arrival with a survey was appreciated. They did say that masks are mandatory in common areas such as the hallways, elevators and lobby, but I saw quite a few guests without them Even a maintenance worker in the hallway not with one. So I wish they would reinforce it and follow up with guests and workers who don't because it made it see like they only made the rule for sake of making future guests comfortable in booking. I unfortunately did not find any sanitizer in the room as it stared, but likely I bought my own. But otherwise there is sanitizer every where within the hotel. Read less
Image of the Tripadvisor rating Great location, lovely staff

Aug 5, 2020 allesgenommen

Every time we are going to Whistler, we try to stay at the Crystal Lodge. The location is great. It is in the village, has our favourite restaurant on the premises and is very close to the gondola. Staff is always very friendly. I only wish that the underground parking would have access for guests only.
Image of the Tripadvisor rating Friendly staffs, central location, nice room

Aug 1, 2020 XOXO77 Canada

Just returned from a 4-night stay at Crystal Lodge. It was a great experience from the time I called the reservation department to the time we left the hotel. We stayed in the 2-bedroom suite, the room looked exactly the same as the pictures on their website. One bedroom has a king size bed, en-suite bathroom, lots of storage space. Second… Read more
Just returned from a 4-night stay at Crystal Lodge. It was a great experience from the time I called the reservation department to the time we left the hotel. We stayed in the 2-bedroom suite, the room looked exactly the same as the pictures on their website. One bedroom has a king size bed, en-suite bathroom, lots of storage space. Second bedroom has a queen bed and also lots of storage space. There's also one more bathroom, full size kitchen, microwave, washer/dryer (bring your own laundry detergent). We used the valet bike service, front desk staffs are super nice and helpful. We did also use the pool once during our stay, you need to book with front desk because they only allowed a maximum of 10 people in the pool area in each one-hour time slot. Underground parking is $24/night plus GST. The hotel is centrally located in the village, close to everything. We would definitely stay there again next time! Read less