Hotel Nacional de Cuba

Havana, Cuba

The hotel

This famous hotel built in original Art Deco style in 1930 has welcomed its fair share of celebrities over the years — Frank Sinatra, Winston Churchill and Ernest Hemingway have all been guests and who can blame them? Located in the middle of the Vedado district of Havana, overlooking the harbour, sea wall and city, this hotel is an ideal base from which to explore the unique city of Old Havana only 5 minutes away by taxi from the old town. Spend your days wandering the nearby cobbled streets of Old Havana, but don't forget to take some time to relax by the pool sipping a thirst-quenching mojito from the pool bar! In the evenings, there's a choice of smart à la carte dining in Comedor de Aguiar or delicious buffet meals at La Veranda and 5 more bars at which to try the local rums!

Amenities

  • Bar
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Tennis
  • Restaurant

Where is it

In a central location in Downtown Havana, opposite the seafront and Malecon walkway. Transfer time from airport: 30 minutes.

Hotel information

457 rooms on 8 floors in 1 building with 6 lifts. All with air-conditioning, satellite TV, telephone, mini-bar*, safe* and hairdryer. Standard Rooms have 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 1 child.

Half Board option: Includes a buffet style dinner. Available at a supplement.

Sea View Rooms have ocean view, sleeping maximum 2 adults.

Executive Rooms are on the 6th floor with luxurious furnishings and an executive service. Includes breakfast in the executive lounge, concierge and separate executive check-in and check-out. With 1 king-size bed or 2 twin beds, sleeping maximum 3 adults or 2 adults and 1 child.

3 restaurants: La Barraca (Cuban specialities); Comedor de Aguiar (upmarket, national and International cuisine); La Veranda (buffet, Cuban and International), 24-hour café (serving snacks). 5 bars including pool bar and 24-hour Gallena Bar in the garden area.

Various daytime and evening entertainment including Cabaret Parisién Show* every day, Buena Vista Social Club concerts* twice weekly in the evenings (Thu and Sat, subject to demand) and the Petit Show in the garden on Sunday afternoon/night. These concerts are with invited musicians of Buena Vista Social Club Project (subject to demand).

2 freshwater swimming pools, fitness centre*, sauna, massage* and tennis*.

Internet access*. Room Service*. Cigar house. Shopping area. Bank. Business Centre with meeting rooms. Beauty salon*. 24-hour medical facility*. Guided tours of the hotel.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.

* Denotes local charge.

Latest travel advice

Special assistance

Please note: child ages are up to and including 12 years. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2524)
  • Very good (2791)
  • Average (1264)
  • Poor (460)
  • Terrible (297)
Image of the Tripadvisor rating Opulent luxury accommodation

Sep 3, 2021 W4213YLdanielm Brisbane, Australia

Beautifully maintained for 91 years, great service and fabulous food. The lobby is breathtaking and surrounded by the ocean and manicured gardens. Truly 5 Star. It feels at times you are staying in a museum that can transport one back to the opulent Mafia inspired times of the 40s and 50s.
Image of the Tripadvisor rating Lousy hotel management!!!

Jun 9, 2021 Quest48424285351

Hello. Past June, 6th I stayed at the hotel along with my father, my husband, and my in-laws to celebrate my father and husband's birthdays. That day, at 12 AM we went to our room and around 3 Pm I woke up due to a loud bang on the door. We heard an heated argument that didn't allow us to fall asleep coming from the room across the hall . The… Read more
Hello. Past June, 6th I stayed at the hotel along with my father, my husband, and my in-laws to celebrate my father and husband's birthdays. That day, at 12 AM we went to our room and around 3 Pm I woke up due to a loud bang on the door. We heard an heated argument that didn't allow us to fall asleep coming from the room across the hall . The fight last until 5 AM and we decided to call reception and then security immediately came to our floor. My question is: where was the security guard in charge of watching the 24-hour security cameras? The next morning we realized our door and 3 others were broken, and we figured it was because of the loud noise we hearn at midnight, assuming the guest from the room across ours had kicked to door. The hours went by and none of the workers of the hotel came to us to give us an explanation or at least an apology. Besides, the second security officer asked us if we were somehow related to that person's reaction. The next day, around 9 AM, we woke up because of loud noises coming from outside the room. It turns out that the maintenance guy was fixing the door while we were still in the room. We went to see the PR of the hotel, we explained what happened, and they claimed they saw my husband and I leaving the room as if we were involved in the situation. I denied that accusation and asked them to show us the security footage. They said it wasn't necessary because security agents were already investigating, even though when the people who did it were at the Police Station and paid for the damage. So, why do they assume we were involved if we didn't? The solution was to give us three extra hours to be in the pool after check out,  when expenses are on us. I would also like to add that we we not properly assigned our rooms and no one printed the time schedules for us because apparently "they were all out of paper". No one gave us the card for the welcome drink because the receptionist was pregnant and she was having a bad day. Now I wonder: Why do you have to wait until you receive a complain from a costumer to intervene and fix the situation? Why do we have to look for an apology and be offended by false accusations that only turn out to be excuses? In my opinion, the hotel management and direction are terrible. The National Hotel is only well-known for it's name now, nothing else. Read less
Image of the Tripadvisor rating A wonderful cuban hotel!!!

May 16, 2021 JorgeluisAP90

We had a great pleasure to visit this hotel recently. We spend an amazing days, enjoying of all areas and services. All health measures to prevent COVID-19 are quarantined. Surely we recommend you this top hotel for vacations, it's simply gorgeous!!! Super staff, outstanding services that help to have the best of experiences. Thank you all!!!!!
Image of the Tripadvisor rating I have been a regular customer of the nacional for the last 12 years

Apr 3, 2021 saltatravel

The hotel Nacional is without any doubt one of the best hotel in the world,unique situation, charming and efficient staff, wonderful grounds,super accommodations, excellent food,vrey good service, smiling and efficient employees
Image of the Tripadvisor rating Old full of history and invaded witth cockroaches

Oct 30, 2020 Stefspain Nueva Andalucia, Spain

Copy of the Breakers in Palm Beach but that is about it. Reception does not know the word customer service, looks like the IRS in the medieval ages. No credit for 1 night that we did not want to stay as cockroaches fell out of the ac. The carpet was probably 50 years old and the bath tub, yes more than 20 horses bathed there, grey no longer white.… Read more
Copy of the Breakers in Palm Beach but that is about it. Reception does not know the word customer service, looks like the IRS in the medieval ages. No credit for 1 night that we did not want to stay as cockroaches fell out of the ac. The carpet was probably 50 years old and the bath tub, yes more than 20 horses bathed there, grey no longer white. This is not a 2019 hotel but a 1940 hotel completely used and in need of a full refurbishment, so beside ocean terrace this is a real disaster ! Read less