Memories Jibacoa

Jibacoa, Cuba

The hotel

It may be a far cry from Havana’s buzz, but Memories Jibacoa is only 1.5 hours from the capital – letting you experience both sides of Cuba. Emerging from between tropical palms and greenery, before coming to a rest on the white sands of Arroyo Bermejo Beach, its low-rise architecture adds to the relaxed hideaway feel, with garden or sea views from every room. This adult-only escape’s anything but unassuming though, with water sports, a dive centre, an unashamedly oversized pool, and round-the-clock dining and drinking options. You can even upgrade to the Diamond Club for preferred à la carte reservations and an exclusive beach area.

Amenities

  • Bar
  • Honeymoon
  • Night Club
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Beachfront location
  • Tennis
  • Restaurant
  • Kayaking
  • Sailing
  • Hobie Cats

Where is it

On Arroyo Bermejo Beach on Cuba's north coast, surrounded by mountains and ocean. 50 km to Havana and 60 km to Varadero. Transfer time from Havana Airport: 1 hour 30 minutes.

Hotel information

240 rooms in 18 two-storey blocks with no lifts. Standard Garden View Rooms have balcony or terrace, air-conditioning, cable TV, telephone, coffee-making facilities, mini-fridge with bottled water on arrival, safe, iron and board and hairdryer. Standard Garden View Rooms with either 1 king-size bed or 2 or 3 single beds, sleeping maximum 3 adults.

All Inclusive of: all meals, snacks and unlimited drinks. Guests are entitled to visit three of the à la carte restaurants per week. All activities above unless otherwise stated.

Standard Pool View Rooms have the same facilities as the Standard Garden View Rooms but overlook the pool, sleeping maximum 3 adults.

Standard Ocean View Rooms have the same facilities as the Standard Garden View Rooms but have fabulous sea views, sleeping maximum 3 adults.

Suites have ocean views and are located on the upper floors, with private balcony and separate living room, sleeping maximum 2 adults.

Diamond Club Benefits are available at an additional supplement and include:

  • Personalised check-in
  • Welcome cocktail
  • Early check-in (subject to availability)
  • Late check-out (subject to availability)
  • Exclusive beach area with waiter service
  • Premium amenities
  • 20% discount on spa treatments
  • 20% discount on laundry service
  • Breakfast and à la carte lunch at exclusive restaurant
  • Mini-bar restocked daily with water, beer and soft drinks
  • Honeymoon Offer: Honeymooners receive a room upgrade (subject to availability), a bottle of Cava upon arrival, one romantic breakfast in your room, one romantic dinner and 10% discount on SPA services. A wedding certificate no older than 6 months is required at check in. For travel dates 3 Jan ‘21–2 Jan ’22.

  • Booking Bonus: Book by 30 Apr '21 to receive up to 10% off the accommodation cost between 1 May '21–2 Jan '22.

    Any applicable offers have been calculated into the prices shown. Offers may not be combinable. 

3 restaurants and 1 grill: Selections (open for breakfast, lunch and dinner). Bella Cucina (Italian, à la carte, open for dinner), La Gourmet (open for dinner) and El Ranchon (à la carte grill, open for lunch and dinner). 5 bars including pool bar, beach bar and nightclub. Please note: à la carte dining is limited to one visit per restaurant per stay.

Daytime entertainment includes themed parties, dance classes, Spanish language lessons, yoga, hiking and games room. Evening entertainment includes Cuban night, gala nights during the week, piano bar and shows every night.

Large swimming pool with 2 separate Jacuzzis. Spa*. Gym. Water sports include windsurfing, kayaking, snorkelling, scuba-diving*, water polo and volleyball. Tennis, basketball and table tennis.

Laundry service*. Onsite shop*. WiFi access*. Doctor*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights.

* Denotes local charge.

Please note: minimum age in resort is 16 years.

Please note: Diamond Club benefits are available at an additonal supplement per person per night, it is optional but must be booked for the entire stay and for all guests in the room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1880)
  • Very good (1086)
  • Average (276)
  • Poor (71)
  • Terrible (45)
Image of the Tripadvisor rating Hotel With a Heart

Mar 6, 2021 JanetClaret

This was our 5th visit to Cuba and first to Memories. From the word "go" it was very different to the vast, soulless resorts that I've been to before. This means that people remember you and vice versa. Within a day, I felt as though I'd been coming for years. The reason is the staff. One Hundred Per Cent. You can sense the team spirit even in… Read more
This was our 5th visit to Cuba and first to Memories. From the word "go" it was very different to the vast, soulless resorts that I've been to before. This means that people remember you and vice versa. Within a day, I felt as though I'd been coming for years. The reason is the staff. One Hundred Per Cent. You can sense the team spirit even in the shyest of people and they have fun with each other and with the guests. They treat you with respect, kindness and genuinely want to help. Tips/gifts of cosmetics etc were appreciated, but the service was genuine and not in expectation of anything. Typically Cuba, lovely beach, gardens, better-than-expected room (Block 9), wonderful pool area. The restaurant had to be kept clinical due to Covid so wasn't "restauranty" and the food was cold for the first few days, but that improved. It is Cuba, not Barcelona, so they can't get a lot of things and to be honest, you are not going to starve and the chefs worked miracles despite the Cuban economy and Covid. Under better circumstances, I would have liked to see salads with fresh raw leaves, not cold, cooked veg, but it might not have been possible. The bars were all ok with great staff, but the lack of glass glasses within the hotel needs to be rectified. We were constantly waiting for the glass washer to finish, so I would urge the management to address this as soon as possible. Plastic is essential for outside unless at a table, but the plastic straws should be replaced by paper if possible. There was a wide variety in the quality of cocktails and the gin and also the tonic was terrible. Please, please replace it with something better or offer premium gin at a small surcharge. Beer, wine, rum all luscious. The Spanish coffees are amazing in all the bars, and the upstairs piano bar above reception is great for a cosy, mellow late night chat with live piano most nights. Lovely manager, little with round glasses. Delightful. Consistently good cocktails up there too. The entertainment is excellent given the size if the hotel. There's an outdoor stage with a nightly programme, music and/or dancing around the main lobby and outside terracing every night. Constant but not pushy entertainment round the pool, but you can tune it out. Really, really good animation team, but the best bit 8s when all the hotel staff, led by the indefatigable Kiki, jump up and join in. Every Friday is Cuba Day with entertainment, barbecue, the BEST pop-up cocktail bar all appearing in the gardens at the beach edge. Brilliant. Didn't try the water sports or use the tennis courts, or the spa, but the facilities looked great. The setting of the hotel is fantastic wooded hills circling the hotel and the beautiful bay in front. So utterly peaceful. Two hot-tubs by the pool, fab beach bar, and pool bar and the staff will bring drinks to your lounger by the pool or on the beach, or to your eager hand when you're in the hot-tub. Had some nice late night chats in the lobby bar which serves 24/7. Missed the usual Canadian visitors, so looking forward to going back in more normal times. Just one or two foul-mouthed Brits, I'm sorry to say, but 99% of guests mellow and pleasant. Great day trip to Havana in a 1954 Buick which was about 40 USD each organised by Kiki. Tui did us proud and honoured my request for a sea or pool view room for my Big Birthday. I had a banner across my door and a view of BOTH! Have booked today to return for Christmas 2021 and can't wait. Thanks to Kiki and the team and have a safe and successful year. Read less
Image of the Tripadvisor rating Fantastic holiday

Jan 31, 2021 paulkC767KN

Stayed at Memories from 4th Jan to 15th Jan and it was an awesome experience. The staff could not have been anymore helpful. Everyone always smiling and willing to help. From the reception, entertainments team, bar staff and even the gardeners Big thanks to Royd the guitarist for some unforgettable nights in the Piano Bar
Image of the Tripadvisor rating Awesome staff

Jan 28, 2021 LaTuerca

The only thing keeping this place together is the amazing staff who works there. Entertainment crew was more than amazing. Everyone keep smiling eventhough they know that clients in general are not happy because the scarcity of food or others things that not in their hands. People who complains about the beach, listen.....the staff cannot control… Read more
The only thing keeping this place together is the amazing staff who works there. Entertainment crew was more than amazing. Everyone keep smiling eventhough they know that clients in general are not happy because the scarcity of food or others things that not in their hands. People who complains about the beach, listen.....the staff cannot control the weather. Shout out to Erling in the entertainment crew who does an amazing job, Nelson who takes an extra mile to help others. Also Jose, who was doing some kind of stage or practice with the entertainment crew, who was super fun to be around and always helping everyone. Keep it real guys. The team in the beach was great, Manolo always with a big smile in the katamaran, Nivaldo explains all the info, Agustin and Lemay were there always willing to helps. Good hotel, incredible great staff. 3P Read less
Image of the Tripadvisor rating Beautiful Place

Jan 23, 2021 heidicS2572NA

Beautiful place, surrounded by sea and mountains. We just came back from a short stay at the hotel, and we are delighted with the service that we had. Everything clean, and the food delicious, like no other. Since we arrived the staff was amazing, it felt like home. We absolutely recommend this place if you want to escape from the madness we are… Read more
Beautiful place, surrounded by sea and mountains. We just came back from a short stay at the hotel, and we are delighted with the service that we had. Everything clean, and the food delicious, like no other. Since we arrived the staff was amazing, it felt like home. We absolutely recommend this place if you want to escape from the madness we are going through now. Thanks a lot to the PR and to Joe for always thinking about the little things. The little things make everything better Read less
Image of the Tripadvisor rating Another great stay!

Jan 22, 2021 LVigeant Montreal, Canada

We were impressed with the Covid-19 safety precautions in place on the resort. Testing upon arrival at Varadero airport went smoothly and not invasive at all. The Staff always great. Food was plentiful and the beach as welcoming as ever. Met nice guests as well over Christmas and New year's Eve.