Paradisus Princesa Del Mar

Varadero, Cuba

The hotel

You’ll find yourself drifting away from reality at the adult-only Paradisus Princesa del Mar, whether you’re floating past palm trees and under bridges in the huge interlinking lagoons of the pool zone; lazing in one of Yhi Spa’s al fresco whirlpools; sinking your feet into the white sands of its beach; or simply lingering over long meals and Cuban cocktails at one of its 14 bars and restaurants (with another five venues, and other exclusive extras, for guests upgrading to the Royal Service section). This low-slung retreat’s rooms include swim-up suites with private gardens, but whichever room you pick, you’ll enjoy All Inclusive dining and activities.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Night Club
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access

Where is it

On a beautiful stretch of Varadero Beach. Transfer time from Havana Airport: 3 hours.

Hotel information

630 rooms, made up of Junior Suites and Suites, all sleeping maximum 2 adults. All with balcony/terrace, air-conditioning, satellie TV, CD player, stocked mini-bar with soft drinks, bottled water and beer (replenished daily), tea/coffee-making facilities, safe, iron and board and hairdryer. Paradisus Junior Suites have views of the gardens, and feature a bath with integrated shower.

All Inclusive of: all meals, 24-hour snacks and all local brand drinks (some premium brands included). All activities and entertainment unless otherwise stated. Guests are entitled to visit four of the à la carte restaurants per week.

Please note: in Cuban all inclusive hotels, 'premium brands' can mean local premium brands rather than international ones, as Cuba has an embargo on US goods.


Suite Ocean View (available for stays until 3 Jan '20) are more spacious and have a Jacuzzi on the terrace. Also with upgraded amenities, a luxury welcome cocktail, turn-down service, guaranteed reservations in á la carte restaurants and late check-out (subject to availability).

Royal Service Suites

The Royal Service area is a separate space designed for you to fully enjoy the privileges of luxury. It includes an reception area, restaurants, lobby bar and beach area - all exclusive for Royal Service guests.

Junior Suite Royal Service Ocean View are located on the second floor, facing the ocean and beach.

Junior Suite Garden Swim Up Pool open out to the gardens with direct access to the Royal Service pool via a private path.

Suite Royal Service are more spacious and are located on the second floor with garden facing balconies to admire the views of the pool and gardens.

Royal Service Suites package:

  • Butler service
  • 24-hour room service
  • Pool and beach concierge
  • Personalised check in/out
  • Welcome cocktail with cava and refreshing towels
  • Priority reservations for any hotel service
  • Guaranteed reservation in à la carte restaurants
  • Unpacking and packing of suitcases
  • First ironing service complimentary (2 items per person on arrival)
  • Daily turndown service and VIP amenities
  • Premium mini-bar service customised to guest preferences
  • In-room dining (complimentary à la carte dinner service in-room)
  • Preparation of the bath with salts and candles (once per stay)
  • Pillow menu
  • Hydrothermal circuit at the YHI Spa (once per stay)
  • 20% discount on massages at the YHI Spa
  • A green fee at the Varadero Golf Club (transfers not included)
  • Guaranteed late check-out until 2:00pm
  • Early check-in (subject to availability)
  • WiFi
  • A la carte breakfast, lunch and dinner
  • Dine around between the Paradisus hotels in Varadero (transfers not included)

Gran Terraza (buffet breakfast, lunch and dinner), Rock House (fast food and drinks), Firenze (Mediterranean, open for à la carte dinner), Marseille (French, open for à la carte dinner), Sakura (Japanese, open for à la carte dinner), Bamboo (Asian, open for à la carte dinner) and Port Royal (à la carte lunch and speciality dinners). Racket Club, Chiringuito beach bar, La Corona cigar bar, Capitan Morgan fun pub/disco bar, La Vigia piano bar, El Louvre bar and Yumuri Pool Bar. Hill Top Hideaway and Royal Service Miramar Restaurants (à la carte breakfast, lunch and dinner), and Bahia De Guanimar beach bar, Monserrate aqua bar and Canimar are all exclusive to Royal Service guests only.

Evening live entertainment to include live shows and piano bar.

Swimming pool. European YHI Spa*. 3 floodlit tennis courts, beach and pool volleyball, basketball, aerobics, fitness centre, table tennis. Water sports including pedal boats, sailboats, catamarans, kayaks and snorkelling. Scuba diving - one complimentary dive per day for certified divers.

WiFi in public areas*. 24-hour room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: smart casual for dinner, long trousers for gentlemen.

Please note: adults over 18 years only.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4026)
  • Very good (2259)
  • Average (1167)
  • Poor (450)
  • Terrible (321)
Image of the Tripadvisor rating 25th Anniversary

Mar 18, 2021 robertamM2807UZ

This was the most expensive trip we ever paid for in all our years travelling and by far the worst,the food was horrible,no wine unless you wanted to pay for it,our cabana had mold all over it,this was suppose to be so special since it was our 25th anniversary and I could not wait to come home,been to Cuba many times but will never return because… Read more
This was the most expensive trip we ever paid for in all our years travelling and by far the worst,the food was horrible,no wine unless you wanted to pay for it,our cabana had mold all over it,this was suppose to be so special since it was our 25th anniversary and I could not wait to come home,been to Cuba many times but will never return because this trip was so horrible Read less
Image of the Tripadvisor rating Good but not Great

Feb 5, 2021 callandercanuck North Bay, Canada

This resort is a 5 star but I wouldn’t, give it that good a rating. My first impression was terrible, I arrived in cuba at 10:30 a.m. , the resort about 11ish and didn,t get my room until 4 p.m. There was no storage area for your carry on or valuables, no change area if you wanted to swim or just put on shorts etc. At least we weren’t,t offered… Read more
This resort is a 5 star but I wouldn’t, give it that good a rating. My first impression was terrible, I arrived in cuba at 10:30 a.m. , the resort about 11ish and didn,t get my room until 4 p.m. There was no storage area for your carry on or valuables, no change area if you wanted to swim or just put on shorts etc. At least we weren’t,t offered any. Like Cuba tho, return guests got their rooms right away . I was pissed because I was beat, up since 2:15 a.m. There were two couples who had returned here 8 or 9 time, astounded me. Getting here you pass at least a dozen nicer resorts. The rooms and buildings were adequate , nothing too fancy . The best part were the maids. Our was Yaneisi and she looked after us well. We were supposed to get beer every day, but it was never there so if I told her she would have the guy there in 10 minutes. If we needed towels she had them. my remote broke down , she fixed it. I hope she and the other girls are all doing well. It was a cool and windy week so not that great anyway. We spent our time at the pool because it was too cool and windy at the beach. this resort is pretty far up the peninsula so you maybe get a lot of ocean wind. The food was good, same old, same old tho. the chinese Japanese a la carte was good, but way too much food. The best part was my chum who sat beside a woman who was pretty loaded so he ended up with rice all over him. We enjoyed the company and the laughs. All in all, I personally wouldn’t,t go back here because there are a lot of resorts in Veradero that I consider to be nicer, but obviously some people like it. So buyer beware. Read less
Image of the Tripadvisor rating Amazing!

Oct 12, 2020 InternationalView Ottawa, Canada

First trip out of the country in almost 10 years. Paradisus Princessa del Mar is truly a great resort. Great experience for a first timer in Cuba. There is a server named Jacqueline. I believe you can find her at the 24hr bar or usually in the dining hall. Trust me she is the sweetest and one of the kindest on the resort. If anyone deserves ur… Read more
First trip out of the country in almost 10 years. Paradisus Princessa del Mar is truly a great resort. Great experience for a first timer in Cuba. There is a server named Jacqueline. I believe you can find her at the 24hr bar or usually in the dining hall. Trust me she is the sweetest and one of the kindest on the resort. If anyone deserves ur trips, it's her. Hope ur doing good Jacqueline, thank u for making my stay at the resort amazing! Read less
Image of the Tripadvisor rating Amazing Experience

Oct 7, 2020 Alfreedom6804

We stay in Royal service section Arletys was our personal assistant and she made the stay memorable the costumer service was exceptional. I'll be going back as soon this Covid situation is over. I'll recommend it 100%
Image of the Tripadvisor rating A Disappointing Experience

May 29, 2020 musquodobit

We spent two weeks at this resort from February 27 2020 to March 12 2020. This resort is tired and rundown. There was no hot water for the first four days and no wine, We were expected to buy wine. One morning there was no coffee in the dining room. The food is absolutely terrible even in the specialty restaurants. At lunch and dinner, there was… Read more
We spent two weeks at this resort from February 27 2020 to March 12 2020. This resort is tired and rundown. There was no hot water for the first four days and no wine, We were expected to buy wine. One morning there was no coffee in the dining room. The food is absolutely terrible even in the specialty restaurants. At lunch and dinner, there was an assortment of mystery stuff on the steam tables and the cooks prepare meat to a leather quality. The only meal they do not ruin is breakfast and even then you have to cook the bacon some more. The whole resort needs maintenance and an uplift. There were a lot of amenities which which were not working such as the hot tub. They have done some repairs on the cheap such as patching a roof with two different shingles. On the beach, the lifeguards spend their time in a shack by the bar and pay no attention to people in the water. This is, at best, a three star resort. We will never return and we will actively deter anyone from going there. Read less