Biltmore Hotel Miami

Miami, Florida

The hotel

Timeless, classic beauty — it’s what this place oozes. Since first opening in 1926, and a landmark in itself, the Biltmore Hotel has spent its years since winning award after award, and it’s easy to see why. You can take a dip in the huge pool (one of the biggest in the U.S.), have a round of golf on the 18-hole championship course, enjoy a relaxing treatment in the spa, and even take part in a cooking class. Little ones will be equally pleased too, with golf and tennis lessons, and a seasonal kids’ camp, they’ll never tire of things to do. And when the evenings roll in, head to one of the restaurants for some good food and, of course, a cocktail or two.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Families
  • Honeymoon
  • Kids Club
  • Free Parking
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Yoga

Where is it

In Miami's Coral Gables, with local restaurants, bars and shops within walking distance. 30-minute drive to South Beach and Key Biscayne. Transfer time from Miami International Airport: 20 minutes.

Hotel information

271 rooms and suites. All with air-conditioning, TV with on-demand movies*, telephone, mini-bar*, coffee machine, alarm clock with radio, safe, turndown service, bathrobes, slippers, bath amenities and hairdryer. Superior Rooms have views of the pool or city, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are spacious rooms with a sitting area and views of the pool, city or golf course, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

One Bedroom Suites have views of the pool, golf course or Coral Gables, with a separate living room and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Golf Suites have a large balcony with panoramic views of the golf course, a large separate living and dining room and 1 king-size bed, sleeping maximum 2 adults. 

Tower Suites are in the iconic Biltmore tower, with panoramic views of the tree-lined streets of Coral Gables or the golf course, with a separate living and dining room and 1 king-size bed, sleeping maximum 2 adults. 

Terrace Suites overlook Coral Gables from the large outdoor terrace furnished with chaise longe, a separate living room and 1 king-size bed, sleeping maximum 2 adults. 

Complimentary self-parking. Valet parking $32 plus tax, per day (payable locally, subject to change).

Palme d'Or (French fine dining, open for dinner Tue-Sat). Fontana (Italian cuisine, open for breakfast, lunch and dinner). Cascade (poolside cafe, open for breakfast and lunch). 19th Hole (sports bar and grill, open for breakfast, lunch and dinner). The Cellar Club® (coffee shop in the morning and bar in the evening). Biltmore Bar (cocktails and premium cigars). Succo Juice Bar (in the fitness centre). Sunday brunch*. Afternoon tea* in the lobby. 24-hour room service*.

23,000 sq ft swimming pool. Pool cabanas*. Biltmore Spa* (in-room treatments available*). Fitness centre. 18-hole championship golf course. Cooking classes*. Kids' activities including golf lessons*, cooking classes*, tennis lessons* and seasonal kids' camps*.

Complimentary WiFi. 24-hour concierge. Complimentary town car within 2 miles of the hotel (reservations required, dependent upon availability).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1370)
  • Very good (550)
  • Average (250)
  • Poor (156)
  • Terrible (122)
Image of the Tripadvisor rating Disappointing

Apr 18, 2021 WorldTrvl831 Saskatoon, Canada

Understaffed, like all hotels in Miami. I understand that they have staffing issues due to COVID. I understand that the hotel was forced to close, and re-open, and that they needed to re-hire and train new staff. I also understand that they’re at 50% staff. BUT they are still selling the rooms to 100% occupancy even though they know that their… Read more
Understaffed, like all hotels in Miami. I understand that they have staffing issues due to COVID. I understand that the hotel was forced to close, and re-open, and that they needed to re-hire and train new staff. I also understand that they’re at 50% staff. BUT they are still selling the rooms to 100% occupancy even though they know that their limited staff can’t satisfy a full house of guests. AND they are still charging us full price even though they aren’t providing full service. This all leads to a diluted guest experience and will result in a bad reputation. This may not be their fault, but it’s not my fault either and I’m the one paying full price here. There are no bellman. We arrived and there was no one to greet us. No doorman, no bellman, no one around. We entered (lower level) and found an employee and asked her where to check-in but she didn’t speak English. We hauled our own luggage upstairs and found the front desk by ourselves. The young man at the front desk offered no welcome, no offer to assist with luggage, and he had no knowledge of the hotel. I asked for a room with no connecting door. We haul our own luggage up to the room, and, it’s an adjoining room. I call guest services, explain my request for no adjoining room and am told that he’ll call me back. Wait ten (10) minutes, he called back, said new room available, but no bell man available, and “please do not touch the bed or the bathroom because we don’t have housekeeping to make up the room”. Really?? We haul our own luggage back down and then back to the new room. No apology from the front desk. Lunch at the poolside restaurant, Cascade, was a disaster. Too many snafus to explain. No manager available. After all the service snafus at lunch it might have been a nice “good faith” gesture to offer us a dessert or a glass of wine. Or at least have a manager come to the table to apologize. I wasn’t looking for anything for free, but they dropped the ball and this should have been acknowledged somehow. But, here, management just doesn’t care. I walked through the lobby and heard another guest expressing his displeasure, walk through the pool and here others complaining about the service. The disappointment was all around. I checked out and there was no “how was your stay, sir”, which is what you’d expect from a true 5-star hotel. I paid the bill and then said “service here is very disappointing” to which he responds with a simple “I’m sorry to hear that.” They are overbooked and understaffed and they just don’t care. Would I return? Maybe in a few years after they get their act together. But I’d stay away for the moment. If they don’t have the staff to service the guests, then they shouldn’t sell to capacity, or at least charge a “soft opening” rate to take the lack of service into consideration. Too many other places to spend my money and receive true 5-star service. Not here. Read less
Image of the Tripadvisor rating Luxury and Elegance

Apr 15, 2021 natalietQ1752HT

Recently stayed at The Biltmore for a leisurely few days. The hotel rooms have been renovated and were extremely comfortable and well appointed. The building and grounds are a step into the past and are just beautiful. I want to give a special shout out to the service provided by Janelle at the front desk. She was so professional and helpful. … Read more
Recently stayed at The Biltmore for a leisurely few days. The hotel rooms have been renovated and were extremely comfortable and well appointed. The building and grounds are a step into the past and are just beautiful. I want to give a special shout out to the service provided by Janelle at the front desk. She was so professional and helpful. Will definitely be returning. Read less
Image of the Tripadvisor rating Great Reservation Department

Apr 8, 2021 ronaldfairbairn New York City, New York

I never thought I would write a review about a reservation department but I had the most marvelous experience with a Ms. Mirium Gonzalez (hope I got the name right) who spent a half hour with me with a complex transaction involving changing dates, rooms etc for a forthcoming trip next week. She was patient and resourceful and encouraged me… Read more
I never thought I would write a review about a reservation department but I had the most marvelous experience with a Ms. Mirium Gonzalez (hope I got the name right) who spent a half hour with me with a complex transaction involving changing dates, rooms etc for a forthcoming trip next week. She was patient and resourceful and encouraged me (without high pressure sales talk) to book a bigger room, arranged to cancel and re-fund reservation for certain dates and re-book for other dates. So if you call the hotel for reservations (and that is the best way to book in my opinion, since they are on-site) you will be lucky if you get Ms. Gonzalez. About the hotel I find it a glamorous place to stay with a stunning pool and good service. Read less
Image of the Tripadvisor rating Beautiful Historic Hotel

Apr 1, 2021 blamona Washington DC, District of Columbia

The Biltmore has a "personality", stunning architecture, and hanging out at the pool you feel like you're living in a magazine cover, feels like an escape from the bustle of South Beach. Service by the pool was excellent. Rooms were spacious, bed comfortable, the lobby has the Wow factor The rooms do show their age a little, but seemed spotless… Read more
The Biltmore has a "personality", stunning architecture, and hanging out at the pool you feel like you're living in a magazine cover, feels like an escape from the bustle of South Beach. Service by the pool was excellent. Rooms were spacious, bed comfortable, the lobby has the Wow factor The rooms do show their age a little, but seemed spotless clean, pretty bathrooms Read less
Image of the Tripadvisor rating Another fabulous stay at this iconic property

Mar 29, 2021 stacey k Whitehouse Station, New Jersey

My Home away from home while visiting my daughter at U Miami. It never disappoints ! the grounds are gorgeous ,the pool is spectacular and the staff is the best you could find anywhere. The food at the 19th hole Grill exceeded my expectations. Great food with a lovely view. Now all it needs is a walking path to the U. I did walk it actually &… Read more
My Home away from home while visiting my daughter at U Miami. It never disappoints ! the grounds are gorgeous ,the pool is spectacular and the staff is the best you could find anywhere. The food at the 19th hole Grill exceeded my expectations. Great food with a lovely view. Now all it needs is a walking path to the U. I did walk it actually & it’s a nice 45 minute walk but I really wanted to walk the cart paths. Lol See you soon! Read less