Eden Roc Miami

Miami Beach, Miami

The hotel

When you stay at this contemporary oceanfront retreat, you’ll really get to soak up the Miami lifestyle. The hotel has recently been updated throughout, its refreshed interiors hanging out alongside its vintage charm. Enjoy waking up in your elegant room and looking out to the ocean or city. Then spend the day around one of three stunning pools or nip off to the spa. Later, why not treat yourself at one of the hotel’s acclaimed restaurants? There’s the famed Nobu Restaurant & Bar, and the farm-to-table restaurant Malibu Farm — try brunch on the terrace looking out to the Ocean. The best part? You get to enjoy all the spirit of this trendy city right on the beachfront.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Internet Access
  • Beachfront location
  • Water Skiing
  • Restaurant
  • Windsurfing

Where is it

Overlooking the ocean on Miami Beach. Driving time from Miami International Airport: 20 minutes.

Hotel information

415 rooms and suites. All with air-conditioning, 55" flat-screen TV, WiFi included in the resort fee, standing desk, JBL Bluetooth Radio/Speaker, safe, phone, alarm clock, mini-fridge, gourmet coffee machine, bathrobes, hairdryer, rainfall shower and steamer. Some rooms have a shower only, not bath. Deluxe Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults (this room type will accommodate a rollaway*, subject to availability).

Junior Suite Ocean View with views of the Atlantic Ocean and large balcony have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children (king rooms accommodate a rollaway*, subject to availability).

Valet parking $48 including tax per night (payable locally, subject to change). No self-parking available.

Nobu Restaurant Miami Beach (sushi and Japanese-Asian fusion). Malibu Farm Miami Beach (fresh, organic, local, cocktails with spectacular ocean views). Lobby bar (chilled cocktails and light bites with live music on weekends). Aquatica (pool bar with locally sourced dishes). Café Inez (hot drinks, smoothies, soft drinks and baked goods, salads and sandwiches).

Three swimming pools and a whirlpool. Cabana rental*. Beach chairs and towels included in the resort fee. Wellness spa* (daily charge or complimentary with a salon service*. Hydrotherapy circuit with whirlpools, plunge pools, saunas and hydro-experience showers), salon services*, state-of-the art fitness facility with fitness classes, bike rental*, fooseball, volleyball, ping pong, cornhole and latter golf (upon request).

24-hour room service*. High-speed WiFi included in the resort fee. Concierge services. Boho Hunter Boutique. Business centre*.

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - High Speed Internet Access - 24-hour fitness centre access - Access to fitness classes - Beach Chairs (2 per day) - Domestic and toll free calls - Bike Rental - Complimentary in-room coffee & tea set up - Welcome drink per guest for Eden Roc. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2342)
  • Very good (595)
  • Average (289)
  • Poor (173)
  • Terrible (180)
Image of the Tripadvisor rating Inez Cafe review

Apr 17, 2021 Ashley_md7

We attended the congress of bachateando 2021 and decided to get Gelato from Inez cafe! We were promptly, and happily by Jerry. Had a wonderful experience! And the Gelato’s were delicious. Especially the pistachio 😍
Image of the Tripadvisor rating NOT SAFE. DO NOT STAY HERE!

Apr 17, 2021 TravelLuxe8

DO NOT STAY HERE. This hotel is not safe, and they repeatedly dismissed my complaints and concerns about a busted lock on our room door. I still have not gotten an adequate response since FEBRUARY 2021. I came to Miami with hopes to escape the devastation that we experienced in Texas as a result of the inclement weather conditions. What was… Read more
DO NOT STAY HERE. This hotel is not safe, and they repeatedly dismissed my complaints and concerns about a busted lock on our room door. I still have not gotten an adequate response since FEBRUARY 2021. I came to Miami with hopes to escape the devastation that we experienced in Texas as a result of the inclement weather conditions. What was suppose to be a joyful experience in a luxury hotel, has become the WORST hotel I have ever stayed at in Miami. I checked in to Eden Roc on February 18, 2021 and it became very clear that customer service and customer safety is not a priority. Not only were the rooms unprepared with the proper number of towels, we were informed that there was no housekeeping, and then we arrived to a room with a visibly BROKEN security lock. I immediately brought this to the attention of the manager on duty Mr. Roman Rojas. He confirmed that the lock was unacceptable and assured us that he would be relocating us to a comparable room on the 12th floor the following day at 4pm. The next day, I heard nothing from the management team. In fact, after growing increasingly concerned about the state of our room, I called the front desk at least 4 times. I left messages. Instead of being helpful and understanding, I experienced the poor attitude and poor customer service of Linda who made it very clear that she would not be moving our room. Instead, she told me that I needed to wait and speak with Mr. Rojas again. As expected, Mr. Rojas did not bother to contact us. I was not able to speak with him until 5am, when I returned to the hotel to retrieve my belongings because I did not feel safe spending the night in the room. At this point, I explained the legal importance of addressing safety issues that guests bring to the hotel’s attention. These matters cannot be postponed or forgotten. Safety issues must be promptly addressed. As business owners, you have a duty to make sure the premises of your business are safe. More importantly, you have a duty to take the steps necessary to immediately remedy matters that could place your patrons’ safety in danger. Too often, women report safety issues and they are disregarded. They go unaddressed, until it’s too late. These cases often end in court after a woman has been robbed, rapped, and/or murder. At this point, Eden Roc is no different from the irresponsible business owners that I see in court. The fact that They refused to reimburse me for a UNSAFE room that I could not stay in, is completely unacceptable. It’s been 2 months and management still hasn’t bothered calling me. DO NOT STAY HERE. Read less
Image of the Tripadvisor rating Amazing!!

Apr 16, 2021 Veve726 Warren, Michigan

I was very hesitant about this property because of the negative reviews on here. But we were not disappointed at all!! From the main lobby of the hotel, to our amazing 1 bedroom corner suite to the 4 pools and 2 hot tubs, and of course the main part of it all the beautiful Miami Mid-Beach! Employees were spectacular. I forgot our toothpaste… Read more
I was very hesitant about this property because of the negative reviews on here. But we were not disappointed at all!! From the main lobby of the hotel, to our amazing 1 bedroom corner suite to the 4 pools and 2 hot tubs, and of course the main part of it all the beautiful Miami Mid-Beach! Employees were spectacular. I forgot our toothpaste and they were at our door within minutes with extras for us (shampoos/lotion/soaps/coffee/coffee cups etc). We also had a fridge in our room which in regular rooms is 35 dollars a stay. The jetted tub was amazing used it every night. Towels were always available at the pool and beach, wasn’t overly packed which is what we enjoyed. The drinks from the bar outside by the pool were absolutely delish!! Lobby smelled amazing when we walked in every time. Always someone at the door greeting you! Valet was top notch as well even though we didn’t use it but we observed. Sanitation stations everywhere. Beautiful little bar in the middle of the lobby. Front of the hotel is the bay which is also an outstanding view. Any view you get from this hotel is out standing wether is the bay Infront of the building or the ocean in the back of the building. Over all we give it 10 out of 10 and would definitely stay there again! We stayed on the Eden Roc tower. Was told by one of our Lyft drivers we are in the “nice part’ of Miami which I believe is Mid-beach, about 20 minutes north of south beach with some traffic. Pictures we took posted below. Well worth what we paid which was reasonable compared to others. Read less
Image of the Tripadvisor rating How covid safe is this?!

Apr 16, 2021 NJtraveler1978

Eden Roc, have you lost your mind allowing this to take place at your hotel during the coronavirus pandemic? I’m so glad I’m leaving now because I feel anything, but safe now. These people here for this conference/competition are cramming 8 to an elevator, many without masks. This is not ok for guests who came based on promises of coronavirus… Read more
Eden Roc, have you lost your mind allowing this to take place at your hotel during the coronavirus pandemic? I’m so glad I’m leaving now because I feel anything, but safe now. These people here for this conference/competition are cramming 8 to an elevator, many without masks. This is not ok for guests who came based on promises of coronavirus precautions. I’ve never felt strongly enough to write a review before, even though I travel a lot, but this error in judgment prompted me to write my first. Read less
Image of the Tripadvisor rating Incredible Hotel and Amazing Service

Apr 16, 2021 dberant Vancouver, Canada

I want to give a huge shout out to the staff member who checked us in and was so accommodating and helpful. We had a gorgeous room overlooking the water. (I believe his name was Roberto). When we went to eat we were so impressed with the kindness and service of Ariel H at brunch and the delicious meal (avocado pizza was a wonderful surprise).… Read more
I want to give a huge shout out to the staff member who checked us in and was so accommodating and helpful. We had a gorgeous room overlooking the water. (I believe his name was Roberto). When we went to eat we were so impressed with the kindness and service of Ariel H at brunch and the delicious meal (avocado pizza was a wonderful surprise). Definitely coming back here! Thank you guys!! Read less