Grand Hotel Orlando at Universal Blvd

International Drive, Orlando

The hotel

The Grand Hotel Orlando serves as a great base for all your Florida adventures. You’ll have Universal Orlando Resort™ and Walt Disney World® Resort just a shuttle ride away, and all the attractions and Florida favourites within a short driving distance. Your room has all the essentials, and there's even a free buffet breakfast every morning for you to enjoy. After a day at the parks, take a dip in the pool.

Amenities

  • Swimming Pool
  • Families
  • Theme Parks
  • Free Parking
  • Close to Universal Orlando Resort
  • Fitness Centre/Gym
  • Free Breakfast
  • Laundry Service
  • Games Room
  • Internet Access
  • Free transport to theme parks

Where is it

Right next to International Drive, within 1 mile to Orlando Eye and 5-minute drive to Universal Orlando Resort™. Close to restaurants and bars, shops and entertainment.

Hotel information

328 rooms on 4 floors. All with air-conditioning, flat-screen TV, telephone, WiFi, mini-fridge, safe, tea/coffee-making facilities and hairdryer. Standard Rooms have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary theme park shuttle. Complimentary self-parking.

Complimentary breakfast buffet.

Swimming pool. Children's pool. 24-hour fitness centre.

Laundry facilities*. Gift shop. Complimentry WiFi in public areas. Concierge.

The resort fee is waived for all Virgin Holidays guests, saving $12 plus tax per room, per day (subject to change).

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (295)
  • Very good (362)
  • Average (247)
  • Poor (125)
  • Terrible (154)
Image of the Tripadvisor rating Terrible

Apr 10, 2021 Arloup888

Came to this hotel from California to stay in this hotel for business and our first night we see a big roach and tried getting a hold of someone over and over through the number for after hours and nothing! Tried texting and calling different numbers for the hotel and still nothing!! At first it was ringing and then after it goes straight through… Read more
Came to this hotel from California to stay in this hotel for business and our first night we see a big roach and tried getting a hold of someone over and over through the number for after hours and nothing! Tried texting and calling different numbers for the hotel and still nothing!! At first it was ringing and then after it goes straight through to voicemail. Cant even leave a voicemail or anything!! This is ridiculous!! We didn’t come to this place to get screwed over and nobody is doing anything about it!! Down right the crappiest place I’ve ever stayed in!! I didn’t even want to give this a hotel a star cause it’s not worth it!! Read less
Image of the Tripadvisor rating Maybe Baymont by Wyndham Orlando was good, but this. . .

Apr 6, 2021 Deena T Ormond Beach, Florida

We arrived on late Friday afternoon around 4:30 or so on March 12. I had a meeting to attend so my husband stayed at the hotel. He tried every vending machine in the hotel to get a bottle of water. The money kept being returned. So he went to the front desk to get some water. No water. He was told to go across the street to the 7/11 to buy water.… Read more
We arrived on late Friday afternoon around 4:30 or so on March 12. I had a meeting to attend so my husband stayed at the hotel. He tried every vending machine in the hotel to get a bottle of water. The money kept being returned. So he went to the front desk to get some water. No water. He was told to go across the street to the 7/11 to buy water. As a person who had 2 cerebral hemorrhages, he just looked at the traffic on this main intersection and realized he'd probably get killed walking across the street. So he went back into the lobby and started yelling about how he could get some water. A woman offered him a small bottle of water and then then someone who worked in the spa in the lobby gave him a bottle of water. Breakfast? Forget it. Coffee was good. Blueberry muffins were ok. I guess that's what some people call breakfast. Overpriced. The beds were comfortable, hence the 2 rating. Read less
Image of the Tripadvisor rating Would rate a zero

Mar 28, 2021 a8igailhope Christiansburg, Virginia

Upon arriving we had to wait around an hour before being able to check in as they had one person checking people in on a weekend. Once we got to our room, the door was open already, which made me feel very uncomfortable and grossed out. As we settled in we realized that the bathroom was super dirty and taking a shower left you feeling dirtier then… Read more
Upon arriving we had to wait around an hour before being able to check in as they had one person checking people in on a weekend. Once we got to our room, the door was open already, which made me feel very uncomfortable and grossed out. As we settled in we realized that the bathroom was super dirty and taking a shower left you feeling dirtier then before. Not to mention there were bugs everywhere! There were tiny bugs in the sink and there was bigger bugs flying around. Don’t let the intriguing price fool you. Also if you have little kids, don’t bring them here no matter what. The smell of weed is so overwhelming. This place is not worth your money. I had even mentioned to my fiancé that I would rather sleep in our car. And I stand by that. Read less
Image of the Tripadvisor rating NOT FAMILY FRIENDLY - Please Go Somewhere Else!

Mar 24, 2021 WITony79

I hate writing negative reviews because I feel most people just complain about little things, BUT PLEASE, reconsider staying here. We had a horrible experience. The service, cleanliness and overall experience was NOT good for a family. We arrived late Friday night and could not get into our room for 45 minutes because the door was broke and… Read more
I hate writing negative reviews because I feel most people just complain about little things, BUT PLEASE, reconsider staying here. We had a horrible experience. The service, cleanliness and overall experience was NOT good for a family. We arrived late Friday night and could not get into our room for 45 minutes because the door was broke and there was no sense of urgency from any employee. Then Saturday night we return from a long day at Universal Studio and guess what happens, we get locked out of our room AGAIN for 45 minutes with the exact same issue. The front desk AGAIN, had NO sense of urgency and even the maintenance guy (their own employee) said management was aware of the issues and continues to do nothing about it. Multiple guests were struggling with the same problem and on was so fed up, they checked out (I should have done the same). To top it all off, the room was not clean and down right gross. There was old soap with hair on it in the shower, it had an odor of mildew and the carpet was old and dirty. Due to COVID, this hotel stopped all shuttles to theme parks, no breakfast was available, the workout facility was closed, laundry was not available and the kids pool was not clean/useable. Yet the website said all these amenities were available. Oh I forget to mention, it said no smoking, but customers were smoking enough marijuana for the entire fourth floor to get high, so that was fun to explain to my daughter. We put a towel over our door to stop the smell from coming in. The problem is, I have nothing, not one good thing to say about this hotel or our stay and it single handedly ruined our short trip to the magical Harry Potter at Universal, which was AWESOME by the way, so simply stay ANYWHERE else and you'll have a great time! Read less
Image of the Tripadvisor rating Dirty

Feb 16, 2021 231mickeyz

to be honest you don't want to go to this hotel to spend time with your family. the room are a mess. carpet dirty (cat hair or another different pet), sheet on the bed dirty and the towels in the bathroom dirty as well. the pictures are really good but don't be fooled.