Holiday Inn Resort Lake Buena Vista

Lake Buena Vista, Orlando

The hotel

This hotel is within a mile of the Walt Disney World Resortt and offers a wide range of facilities and seasonal entertainment. Enjoy spacious Standard Rooms or Kid Suites that sleep up to 4 children featuring bunk beds with twin-size mattresses. There are even seasonal poolside activities to enjoy outside of theme park time, including dive-in movies and a Cyber Arcade. You're never too far from local attractions with our convenient scheduled shuttles making this hotel very accessible for non-drivers.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Kids Eat Free
  • Children’s Playground
  • Free Parking
  • Close to Walt Disney World Resort
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service

Where is it

In the heart of Lake Buena Vista and approximately 1 mile from the Walt Disney World Resort theme parks. Driving time from airport: 25 minutes.

Hotel information

503 rooms and Kids Suites on 6 floors with 5 lifts. All rooms have climate control, cable TV, WiFi, safe, mini-fridge, microwave, coffee/tea maker, iron and board and hairdryer. Standard rooms with 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Kids Suite A has bunk beds sleeping maximum 2 adults and 2 children.

Kids Suite B has 2 sets of bunk beds sleeping maximum 2 adults and 4 children.

  • Resort fee waived: For all Virgin Holidays guests, saving $15 per day. 

  • Free nights: stay for 6 nights and pay for 5, for stays between 1 Jan '21–30 Apr '22. Free night offer has been calculated into the prices shown.

Complimentary scheduled transport to Walt Disney World Resort and Universal Orlando Resort™. Complimentary self-parking.

Applebee's® (open for breakfast buffet, lunch and dinner). Kids 12 years and under (up to 4 children) eat free kids breakfast and dinner menu with paying adult at Applebee's. Applebee's® Tiki Bar Poolside (open for food and tropical drinks lunch and dinner). Pinky's Market Place (snacks and drinks).

Swimming pool. Kid's splash pad. Fitness centre. 2 whirlpools. Cyber Arcade. Complimentary WiFi. Seasonal entertainment including games, activities and movies.

Room service*. Gift shop. Laundry service*.

Resort Fee Waived: For all Virgin Holidays guests, saving $15 per day

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1083)
  • Very good (836)
  • Average (347)
  • Poor (100)
  • Terrible (73)
Image of the Tripadvisor rating Jackie F

Apr 17, 2021 jackiefO507FD

This resort is by far the best in the Orlando/Disney area. I have stayed here 10 times over the past 7 years and they continue to impress me. The pool area is amazing. We love to hang out at it all day and enjoy all of the amenities they offer. The poolside tiki bar is one of my favorites. The rooms are super clean with the most comfortable beds… Read more
This resort is by far the best in the Orlando/Disney area. I have stayed here 10 times over the past 7 years and they continue to impress me. The pool area is amazing. We love to hang out at it all day and enjoy all of the amenities they offer. The poolside tiki bar is one of my favorites. The rooms are super clean with the most comfortable beds and pillows you can imagine. Every employee you pass greets you with a hello. Don’t miss out on this amazing resort the next time you travel to Orlando. Read less
Image of the Tripadvisor rating Great First Visit AND Best Beds Ever!

Apr 15, 2021 sam280_ Wildwood, New Jersey

Stopped for 2 nights enroute from Wildwood NJ to Sanibel Island (3/14-3/16). We have stayed in many different Orlando hotels, and this was our first stay here. Booked it online for being dog friendly, and made the leap of faith. Well, this hotel is a score! Easy check-in, and easy route to the room from the car. Elevators are a plenty, and with… Read more
Stopped for 2 nights enroute from Wildwood NJ to Sanibel Island (3/14-3/16). We have stayed in many different Orlando hotels, and this was our first stay here. Booked it online for being dog friendly, and made the leap of faith. Well, this hotel is a score! Easy check-in, and easy route to the room from the car. Elevators are a plenty, and with spring break firing up, the hotel was almost emply all day. Rooms are a throwback to old school Holiday-Inn Destination-class properties, large and roomy, large bathrooms, comfy furniture, and the BEST beds in quite some time. Seems the down time was used to make upgrades and this hotel hit the mark. Great tv selection, ac, and showers. Next door (5 min walk) are two Landry restaurants; Landry's Seafood and Salt Grass Steak House. Wal Greens and Chik Fil-A across the street. Pool area is spacious, water is heated properly, hot tubs are hot, and kids seemed to love the sprayground. Large giftshop and arcade on site, and the Applebees runs the pool bar in addition to opening early for breakfast, which was a $6 add on for the room, and well worth it. Dog friendly is why we booked, and Roxy approved of the comfy bed. In the SE corner of the large parking lot, there is a large dog walk tucked under the palm tree canopy. I would recommend this location to anyone with a dog, or for families who want a large pool with activites. In a world of high tech theme park hotels, this property delivers the real experience. Read less
Image of the Tripadvisor rating Again NO Customer Service for more than 25 minutes on a Wednesday night! I can not even watch TV! No one is answering

Apr 14, 2021 U5930LVmikes

The customer service here is way below acceptable. TV's do not work and when you call customer service you are placed on hold for more than 20 minutes, so you miss the show! When you finally get a hold of some one they have to send a tech to your room to get the TV to work! WTF!!
Image of the Tripadvisor rating Some good, Some bad

Apr 9, 2021 Suzymittens Osseo, Minnesota

I will start out saying I had high expectations for this hotel. The reviews I read were mostly good and there was many good things about my stay, but feel I need to mention both the good and bad. Like some have mentioned, check in was slow. There was always a line, but once it was my turn, the people working were all very nice. My first room was… Read more
I will start out saying I had high expectations for this hotel. The reviews I read were mostly good and there was many good things about my stay, but feel I need to mention both the good and bad. Like some have mentioned, check in was slow. There was always a line, but once it was my turn, the people working were all very nice. My first room was on the third floor. It had an adjoining room which was occupied by a couple with small children and a dog. All was okay until the family left the room for the evening and the dog started to bark. It was one of those little, yippy dogs and never quit barking. I had just arrived after a long plane trip and just wanted to relax for a bit. Finally, I went back to the desk (waited in a long line again) asking for a different room. I was offered a room on a non-dog floor (I should have asked for this when I booked) and that room was great. Although I was there to visit the Disney parks, I also wanted a hotel with a nice pool. This hotel didn't disappoint. The pool was large and very clean. The downside was that the hottubs were not operating correctly. The jets were not working so it was like sitting in a big bathtub of hot water, not very appealing. My BIGGEST complaint was the shuttle service. A person could only leave two times in the morning and could only be picked up after the parks closed. For example, EPCOT opens at 11:00 and closes at 11:00. That is a LONG day at the park in hot weather. Magic Kingdon opens at 8:00 and closes at 9:00, again a very long day, especially wearing a mask in the hot sun all day. The shuttle driver will tell you that she will pick you up at an earlier time, but you have to pay to do that. I was not impressed with this service as I've stayed at many hotels with shuttles that run many departure and pick up times for free. Another downer is that the hotel is located on a VERY busy highway. I like to walk around a bit when at a new hotel, and there wasn't much opportunity to do that unless you wanted to stay on one side of the highway. Finally, the bed was fabulous! I loved it and the room was large and clean. All and all, the PEOPLE who work at a hotel make for a good or bad stay and the people at this hotel are great. I'm sorry I had to mention some of the bad, but I appreciate reading reviews that state both the good and bad. Read less
Image of the Tripadvisor rating Disappointed

Apr 3, 2021 JLettmann Gainesville, Virginia

Based on reviews that the hotel was clean, I booked the family suite with double bunks for our visit. The rooms are spacious but I didn’t feel the property was overly clean, possibly because it is really dated. I definitely wouldn’t call it a “resort”. They do not have the gaming system in the room as shown when booking and the theatre area is… Read more
Based on reviews that the hotel was clean, I booked the family suite with double bunks for our visit. The rooms are spacious but I didn’t feel the property was overly clean, possibly because it is really dated. I definitely wouldn’t call it a “resort”. They do not have the gaming system in the room as shown when booking and the theatre area is closed I’m sure due to Covid which was not an issue for us, just adding in case anyone is hoping for those things. There was only one staff member at the front desk every time I went down and had to wait in line. At check in while staff was very nice they did not tell us we needed a voucher for kids eat free at Applebee’s...and you need it each time. One of the draws was the kids eat free. We had dinner there the first night and again staff were kind but they really have no staff. Was soooo slow, painfully. We attempted to go in the morning for quick bite and coffee but no one ever came to greet us so we left. We didn’t visit the restaurant again which would have saved us money to be able to utilize it. I don’t think we would stay here again. Read less