Hard Rock Hotel at Universal Orlando

Universal Orlando Resort, Orlando

The hotel

As soon as you step through the front door of the Hard Rock Hotel®, you’ll feel like a rock ‘n’ roll icon. With little musical touches throughout the corridors and on the walls, you’ll be transported to Rockstar heaven. When it comes to the fun part there’s a huge pool, a sandy beach, and even water jets and a slide pool-side. But the music hasn’t been forgotten — dip your head under the water and hear the beat. You’re not far from the parks, and you also get exclusive benefits thrown in including skip-the-regular-line access**, and early park admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required).

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Close to Universal Orlando Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Games Room

Where is it

Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

650 rooms and suites. All with air-conditioning, 49" flat-screen TV, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. Standard Rooms are 375 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Garden View Rooms are 375 sq ft and feature views of the hotel's gardens, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 375 sq ft and feature views of the pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Deluxe Rooms are 400 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Rock Royalty Club Rooms are located on the 7th floor. and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

King Suites are 650 sq ft open-plan suites, with a large living area and 1 king-size bed, sleeping maximum 2 adults.

Future Rock Star Suites are 800 sq ft and have 2 bedrooms. With 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Booking bonus: Early park admission† to The Wizarding World of Harry Potter™, and select attractions at Volcano Bay water park, one hour before the theme parks open (select attractions, valid theme park admission required). 

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. Self-parking $28, valet parking $37, both plus tax, per day (payable locally, subject to change).

The Palm Restaurant (New York-style steakhouse, open for dinner). The Kitchen (open for breakfast, lunch and dinner). Velvet Bar (newly renovated lobby lounge). Emack & Bolio's Marketplace (grab-and-go food, ice-cream parlour, and Starbucks®). beachclub^ (poolside dining). 24-hour room service*.

Poolside concert nights and DJ days (seasonal).

12,000 sq ft pool with 260 ft slide, poolside games, 2 hut tubs, sand volleyball court and interactive fountains and kids' play area. Pool cabanas* (seasonal). bodyrock® fitness centre. Kids Camp* (reservations required). Game room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Complimentary CityWalk Club access‡ to select venues. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights at all times.

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

Please note: Some imagery shown does not represent current operational and safety guidelines. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting this destination. Face coverings and temperature checks will be required for all guests. For important safety information at Universal Orlando Resort, please click here www.universalorlando.com/safetyinfo

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Denotes local charge.

Please note: one person must be 21 years or over in each room to check-in.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.  

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark and Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

© 2020 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6819)
  • Very good (2651)
  • Average (1001)
  • Poor (476)
  • Terrible (302)
Image of the Tripadvisor rating Super Stay Rock Royalty Level

Apr 17, 2021 339kristyk Philly, PA

This is our 5th time back at the Hard Rock Hotel and once again it didn't disappoint. We stayed ina kids' suite room on the rock royalty level. As far as covid restrictions on the rock royalty level, things are basically back to normal. The lounge is back on the 7th floor and hot food is offered during the breakfast and happy hour times. Only… Read more
This is our 5th time back at the Hard Rock Hotel and once again it didn't disappoint. We stayed ina kids' suite room on the rock royalty level. As far as covid restrictions on the rock royalty level, things are basically back to normal. The lounge is back on the 7th floor and hot food is offered during the breakfast and happy hour times. Only difference is that food is handed to you by a lounge employee verses helping yourself to a buffet. But it is still all you are to eat. All of the staff is wonderful in keeping the lounge spotless and safe for all guests. Special acknowledgment goes out to Samantha who helped us with special touches to celebrate our son's graduation and Nan who helped keep our drinks full during happy hour. Both Sam and Nan, as well as all of the rock royalty staff greeted us with smiles every day. Do not hesitate to book a room on the rock royalty level. The hotel is still a home away from home. Comfortable accommodations and friendly staff. All covid safety measures are being upheld and the grounds are spotless. We rented a poolside cabana one day and Trent, our waiter provided impeccable service. We leave the Hard Rock always planning our next trip back. Feel free to send any questions my way. Read less
Image of the Tripadvisor rating The Best Universal Hotel

Apr 11, 2021 gardencitybeach19

Hard Rock Hotel is by far the very best hotel on site. We have stayed at several others on site and nothing compares. It is the closest to the parks to walk to. The service at the pool is amazing. If Shaw is working; make sure you get chairs in his section! He’s amazing. Tracy was working with him on our last day there and she was super sweet and… Read more
Hard Rock Hotel is by far the very best hotel on site. We have stayed at several others on site and nothing compares. It is the closest to the parks to walk to. The service at the pool is amazing. If Shaw is working; make sure you get chairs in his section! He’s amazing. Tracy was working with him on our last day there and she was super sweet and helpful as well. Every staff member we came in contact with was so nice. The rooms and hotel are CLEAN! The elevators are fast. The express pass that comes with your stay is worth every Penny. The food at the Beach Club and Kitchen is also great! Couldn’t have asked for a better stay. We’ve been to Hard Rock many times and won’t be staying anywhere else from now on when we visit Universal. Thank you Shaw and Tracy at the pool, and Hoover at the bar! Read less
Image of the Tripadvisor rating The Kitchen (Restaurant @ Hotel)

Apr 6, 2021 bartdstewart

Wonderful get-away date night with my wife! The restaurant was super comfortable, the food delicious and the people there even better! Chef Jeffrey made a wonderful meal that still has us thinking about it...and the dessert was over the top too! We had opportunity to chat with Dawn, the manager, too. She was receptive to our compliments as… Read more
Wonderful get-away date night with my wife! The restaurant was super comfortable, the food delicious and the people there even better! Chef Jeffrey made a wonderful meal that still has us thinking about it...and the dessert was over the top too! We had opportunity to chat with Dawn, the manager, too. She was receptive to our compliments as well as aware that tonight’s meal was a celebratory one! Rodger, our server, was fantastic! It’s funny how things work out too. We bumped into him outside serving others and instantly connected. We thought, hope we get him: we did! He was super attentive to our requests, ensured our comfort and then we chatted away sharing this and that! He treated us as if we were friends that reconnected after years apart...and we just me this wonderful person! It was a perfect blend of customs care and authentic connection. Go to “The Kitchen” (at the hotel) and ask for him!!! Enjoy your meal...and the people! Bart & Dennise Stewart Read less
Image of the Tripadvisor rating Beautiful hotel & Perfect vibe!

Mar 31, 2021 Tonjajj Grand Rapids, Michigan

Omg, I’ve been to Orlando 5 times and always wanted to stay here. We finally did for a couples trip, no kids this time. It was perfect. I love the vibe of the hotel. Beds are comfy rooms are big. Went downstairs to the kitchen restaurant, grabbed breakfast and Starbucks. We would sit outside each morning on the terrace over looking the pool area.… Read more
Omg, I’ve been to Orlando 5 times and always wanted to stay here. We finally did for a couples trip, no kids this time. It was perfect. I love the vibe of the hotel. Beds are comfy rooms are big. Went downstairs to the kitchen restaurant, grabbed breakfast and Starbucks. We would sit outside each morning on the terrace over looking the pool area. Just beautiful and peaceful to start the morning. The pool area is huge, clean and warm. Free express pass, boat ride or just quick a walk up to the park. This hotel is amazing and loved it! Read less
Image of the Tripadvisor rating A MUST For a Trip to Universal

Mar 30, 2021 JordanGMorrell Tampa, Florida

This is by far the BEST way to visit Universal Orlando. The hotel is beautiful and has activities for all members of the family however it is the customer service that brings this to the next level. Like all Universal hotels they text you and you are able to text the front desk directly. We asked for some additional supplies for the room and they… Read more
This is by far the BEST way to visit Universal Orlando. The hotel is beautiful and has activities for all members of the family however it is the customer service that brings this to the next level. Like all Universal hotels they text you and you are able to text the front desk directly. We asked for some additional supplies for the room and they both replied and provided this immediately. One of our friends left her wallet in the room after we checked out, they had security get it immediately and asked if they wanted us to have us shipped home or left at the front for us. The on-site food is phenomenal and if you’re up for drinks and a good time, this is the place to be. Read less