Hard Rock Hotel at Universal Orlando

Universal Orlando Resort, Orlando

The hotel

As soon as you step through the front door of the Hard Rock Hotel®, you’ll feel like a rock ‘n’ roll icon. With little musical touches throughout the corridors and on the walls, you’ll be transported to Rockstar heaven. When it comes to the fun part there’s a huge pool, a sandy beach, and even water jets and a slide pool-side. But the music hasn’t been forgotten — dip your head under the water and hear the beat. You’re not far from the parks, and you also get exclusive benefits thrown in including skip-the-regular-line access**, and early park admission† to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay (select attractions, valid theme park admission required).

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Kids Club
  • Close to Universal Orlando Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Games Room

Where is it

Within easy walking distance of Universal Studios and Islands of Adventure plus Universal CityWalk and a quick shuttle bus ride to Universal's Volcano Bay. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

650 rooms and suites. All with air-conditioning, 49" flat-screen TV, iPod docking station, coffee maker, mini-fridge, safe, iron and board, bathrobes and hairdryer. Standard Rooms are 375 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Garden View Rooms are 375 sq ft and feature views of the hotel's gardens, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pool View Rooms are 375 sq ft and feature views of the pool, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Deluxe Rooms are 400 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Rock Royalty Club Rooms are located on the 7th floor. and include exclusive club benefits (listed below), with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

King Suites are 650 sq ft open-plan suites, with a large living area and 1 king-size bed, sleeping maximum 2 adults.

Future Rock Star Suites are 800 sq ft and have 2 bedrooms. With 1 king-size bed in the master bedroom, and twin beds in the second bedroom, sleeping maximum 4 adults or 2 adults and 2 children.

Please note: all rooms can have an additional rollaway bed, sleeping a 3rd child. Rollaway beds are at an additional cost, payable locally. 

  • Booking bonus: Early park admission† to The Wizarding World of Harry Potter™, and select attractions at Volcano Bay water park, one hour before the theme parks open (select attractions, valid theme park admission required). 

  • Booking bonus: Skip the regular lines with free Universal Express Unlimited ride access** (valid theme park admission required).

Complimentary water taxis or shuttle buses to Universal Studios, Islands of Adventure, Volcano Bay and Citywalk. Self-parking $28, valet parking $37, both plus tax, per day (payable locally, subject to change).

The Palm Restaurant (New York-style steakhouse, open for dinner). The Kitchen (open for breakfast, lunch and dinner). Velvet Bar (newly renovated lobby lounge). Emack & Bolio's Marketplace (grab-and-go food, ice-cream parlour, and Starbucks®). beachclub^ (poolside dining). 24-hour room service*.

Poolside concert nights and DJ days (seasonal).

12,000 sq ft pool with 260 ft slide, poolside games, 2 hut tubs, sand volleyball court and interactive fountains and kids' play area. Pool cabanas* (seasonal). bodyrock® fitness centre. Kids Camp* (reservations required). Game room*. Access to MANDARA Spa®* at nearby Loews Portofino Bay.

Resort-wide charging privileges with your room key. Complimentary merchandise delivery to your hotel from shops across Universal. Complimentary CityWalk Club access‡ to select venues. Universal Vacation Planning Centre. Complimentary WiFi. Wake-up calls from one of your favourite Universal Orlando characters. Universal Studios store. Hard Rock® Gift Shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights at all times.

Disclaimer: In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at https://www.universalorlando.com/web/en/us/terms-of-service/reopening-safety-info

Please note: Some imagery shown does not represent current operational and safety guidelines. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting this destination. Face coverings and temperature checks will be required for all guests. For important safety information at Universal Orlando Resort, please click here www.universalorlando.com/safetyinfo

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20)

* Denotes local charge.

Please note: one person must be 21 years or over in each room to check-in.

Please note: there may be a local charge for use of a roll-away bed for parties of 5 people or more sharing a room. This is subject to change and is charged by the hotel.

^ Must be 21+ with a valid photo ID to consume alcoholic beverages.

**Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.  

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

‡Valid for registered hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to Universal Cinemark, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.

© 2020 Starbucks Coffee Company. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6782)
  • Very good (2648)
  • Average (999)
  • Poor (473)
  • Terrible (302)
Image of the Tripadvisor rating Redeemed

Dec 2, 2020 356mattn Piedmont, Alabama

After a less than perfect start to our vacation Chef Hiceman really came through and made our visit. We so appreciate your efforts and you have earned our repeat business. Thanks again for your concern.
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Nov 30, 2020 HGNOLA New Orleans, Louisiana

We stayed at the Hard Rock for 3 nights before Thanksgiving. As everybody says, the location and fast passes are great perks. The staff couldn't be friendlier at all levels. They took Covid and sanitation seriously. We had a standard room. Our room had a view of the front driveway, but beware of room 5047 as the view was completely obstructed… Read more
We stayed at the Hard Rock for 3 nights before Thanksgiving. As everybody says, the location and fast passes are great perks. The staff couldn't be friendlier at all levels. They took Covid and sanitation seriously. We had a standard room. Our room had a view of the front driveway, but beware of room 5047 as the view was completely obstructed by the back of a large sign. The beds are very comfortable, with high-end linens. They provided shampoo, conditioner and body wash, but no lotion. Due to Covid, they had only a small amount in the room, however they would deliver anything to your room if texted/called. They do not provide in-room house keeping at this time, so you had to put your dirty towels, filled trash bags, etc. out in the hallway, and call for new (all hotels seem to be doing this). As traveling with kids, really missed the in-room cleaning, especially as staying 3 nights. Wish they could have provided some disinfectant/bathroom cleaner wipes (used my hand wipes to clean the tub, bathroom counter after use). We purchased a pizza at the downstairs convenient store, and it was really good. They also had grab-n-go sandwiches, salads, coffee & ice cream there. They were understaffed as only ever had 1 to 2 staff working (but they were really working hard). We spent a couple afternoons at the pool. The pool has a nice-sized slide that my kids enjoyed. About half of the pool area is covered with sand, which the kids also enjoyed. They do have pool service, but the prices are "fancy" hotel prices-$15 for a mixed drink, etc. The entire pool is fairly shallow (about 3 feet?), so younger-kid friendly. They provide very nice pool towels, so no need to bring your own. We got a great pass-holder price, at half the usual rate, so can't complain. We had previously stayed at the Royal Pacific, and I think that the food quality and service was better at the Hard Rock. We would stay here again, but probably after the Covid restrictions are lifted. Read less
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Nov 29, 2020 LuckySpivey Atlanta, Georgia

Hard Rock is a “rockin” hotel. Its design is similar to the Hotel California album cover (for those old enough to remember). The pool is fun - it has a small splash pad and one side has a sand beach. Rock music is playing, not just in the air but under the water. The pool bar is good, with better than usual bar food. The wait staff is friendly… Read more
Hard Rock is a “rockin” hotel. Its design is similar to the Hotel California album cover (for those old enough to remember). The pool is fun - it has a small splash pad and one side has a sand beach. Rock music is playing, not just in the air but under the water. The pool bar is good, with better than usual bar food. The wait staff is friendly and attentive. It is unfortunate that, like many hotels, during COVID, they are not cleaning rooms. Front desk and guests services staff is working hard, but during busy times they are understaffed and they can’t keep up with demand. Prepare to be patient. It is still the best hotel to get to Universal Studios parks and City Walk. Plus express passes are included for the length of your stay! Read less
Image of the Tripadvisor rating Quality & convenience

Nov 28, 2020 familytrucksrer Tewksbury, Massachusetts

We stayed for our family trip to universal. Good pool and staff especially Shaw at the pool . They did a great job with COVID and we felt safe the entire time. Easy walk to the park or a quick boat ride. Express pass is everything! Highly recommend.
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Nov 27, 2020 jaberdecia

Awesome stay really convenient to use the parks couldn't be any easier and having free express pass couldn't beat amazing. The pool is incredible too can't beat it convenient on site restaurant staff was very helpful too