All aboard! We’re Amtrakking across the greatest continent in the world, the good ol’ US-of-A. Our USA tours take you from coast to coast, from NY to LA, Boston to Seattle, Phoenix to Philly and all points in between. There’s so much to take in that the best way to get the most from your USA adventure is to take a guide along with you. Our escorted tours of America are designed to pack in all the best bits, without spending too much of your precious holiday time with the other bits (you can always come back again and see them the next time…)
Go all sophisticated on a Best of the West including the Grand Canyon and La La Land itself, Los Angeles. Spin around the Casinos and Canyons of Nevada, or get up close and personal with the wildlife with the Close Encounters of the Yellowstone Kind and see Mother Nature in all her glory.
Fancy something other than a guided tour? Take a look at our USA holidays and start planning your trip of a lifetime today.
Straight from the pages of a storybook, this trail takes you for romantic rendezvous in some of the South’s most page-turning cities.
One day you’ll be imagining yourself as The Notebook’s Noah and Allie as you glimpse the antebellum mansions and plantations around Natchez. Another as Rhett and Scarlett as you picture life in the Civil War ravaged streets of Atlanta. And another as A Streetcar Named Desire’s Blanche as you wander below the infinitely Instagrammable balconies of New Orleans’ French Quarter.
Of course this is music country too, with attractions that are irresistible to Presley groupies, Dolly devotees, and followers of anyone from BB King to Taylor Swift. Once you’ve checked off favourite guidebook fillers like Graceland in Memphis or the Country Music Hall of Fame in Nashville, you can experience the cities’ soundtracks first hand, hearing them spilling out from the bars of Beale Street in Memphis, as you slink into the jazz rooms of New Orleans, or as you prop up the bar in the honky tonks of Nashville.
If there’s one thing that can vie against the music for attention in the South, it’s the food. You’ll see why when you’re tucking into overstuffed po-boys and sticky beignets in New Orleans, or finger-licking barbecue ribs in Rendezvous in Memphis — as seen on TV’s Man vs Food.
Getting you into grassroots America, this trip may start in New York City and Washington D.C, but it soon swaps cosmopolitan and political powerhouses for the weird, wild, and wonderful sights sweeping the States’ south-east corner. Beginning with statement landmarks like the Empire State Building and Times Square, then the White House and US Capitol Building, images of NYC and D.C fill your camera before you’ve even touched the South. Moving from (relatively) contemporary to colonial, Williamsburg emerges like a veritable open-air museum, before you break into Great Smoky Mountains National Park, discovering how Appalachian farmers exist in a wilderness as far from D.C’s cut and thrust as you can feel. With a playlist of country music, blues, and jazz, this region also provides America’s bassline, with Nashville, Memphis and New Orleans in its backyard. And no visit’s complete without an invite into Elvis’s Graceland or a stroll below the ostentatious balconies of Bourbon Street. The big sights are a must, but there’s nothing quite like seeing less-mapped places, like the 65-acre gardens of Southern estate Bellingrath, horse ranch-rich Orcala, and Florida Panhandle’s sands at Pensacola (although, given you’re heading that way, we thought you’d like to check out familiar faces like Kennedy Space Center and Miami Beach too).
For trails less-travelled, you won’t find better than this 2-week loop round Alaska and northwest Canada. Gold Rush relics, ice-crusted glaciers and snow-covered mountains, the dramatic scenery of this drive will stay with you for a lifetime. Starting in Whitehorse, you’ll make your way into Alaska’s inland through wildlife-filled national parks, before heading down to the rugged coastline around Anchorage. Passing over the highest border crossing back into Canada, you’ll venture south along the Klondike Highway through fjord-hugging passageways – dramatic vistas and striking scenery lining every stretch of the road. The last part of your trip is a relaxing narrow-gauge rail journey with unbelievable views from 880 metres up. The perfect finale.
As if it was made for road trips, the cities and sights of Eastern Canada and its neighbouring US states are separated only by short and stunningly scenic highways. We’re talking roads like Canada’s 1,000 Islands Parkway, running parallel to St Lawrence River. Tracks into the rolling farmland of upstate New York’s Finger Lakes Region, towards the Gettysburg battleground. Rural routes into the Amish heartland of Pennsylvania Dutch Country. Not forgetting, of course, America’s most beautiful backyard, New England, where highways are swaddled by forested hills, dramatic mountains, and bijou villages with white steepled churches. The roads may be scenic, but the stops are no less spectacular. In Boston, Beacon Hill’s cobblestones and gas lamps and the Freedom Trail’s landmarks deliver unique charm. In Quebec City, a walking tour of the walled metropolis reveals its French- avoured UNESCO credentials. In Ottawa, parks make way for Parliament’s power. In Toronto, driving through the skyscrapers reveals the world’s tallest free-standing structure, CN Tower, and, in Washington D.C and Philadelphia, capture classics like the White House and Liberty Bell. However, nowhere packs quite the punch of Niagara Falls, hearing the thunder of Horseshoe Falls as you walk along Table Rock, and seeing it in style dining up the iconic Skylon Tower.
One of those places you instantly feel like a local, New England’s scenery, old-world villages, and seaside communities are as welcoming and familiar as you can get, making for leisurely exploration. Breaking you into the easy-going air, Boston’s no sprawling urban jungle; it’s a cutesy enclave packed with history and charm. Its Freedom Trail links American Revolutionary landmarks with a simple stroll, peppered with endless dining and second-to-none shopping. But lobsters and lighthouses await. Hitting the road north takes you through Salem’s witch trial history, coastal communities like Gloucester, Rockport, and Portsmouth, and into Kennebunkport, whose bohemian vibe and historic homes make it a perfect overnight stop before heading on to Bar Harbor, where lobstermen bring in their catch for your chowder and lobster rolls. Most travellers drive into Acadia National Park, taking Park Loop Road or scaling Cadillac Mountain, before leaving the coast for the White Mountains and their covered bridges and forest-wrapped villages, heading over to Stowe; the Green Mountains and their bear and moose lled forests; and the famously chic region of The Berkshires. Back on the coast, the trail leads you to Newport, summer home of the super- wealthy, and Cape Cod, where incredible sandy beaches, sweet villages, and free-spirited Princetown make it the summer home of many more.
Strap on your spurs and get ready to experience some of the wildest spots in the Wild West — as you live out your childhood cowboy (or cowgirl) fantasies and travel through the American Rockies.
On this tour, you’ll check in to some of the big players in cowboy country, from Cheyenne to Rapid City; and, in between, you’ll roam free in scenery straight from the set of a Western.
You can play the part by picking yourself out a pair of cowboy boots in Denver – although you may want to kick them off before kicking back in historic Larimer Square, where swanky cocktail bars and chef-driven restaurants probably call for fancier footwear. You can almost taste the frontier days in spots like Cody, where the Old West lifestyle is still lived out in raucous rodeos, and their hero Buffalo Bill is immortalised in a must-visit museum.
The landscapes are as legendary as the cowboys here — and a trip among the Rockies also gives you that coveted chance to walk among the bubbling mud pots and simmering hot springs of Yellowstone National Park, and to lose yourself in the gargantuan scale and beauty of the Grand Tetons during your stopover in western-favourite Jackson Hole.
Las Vegas will no doubt dazzle you with its flashing neon, chiming slot machines and eye-watering creations. But this glitzy city sits among some of the States’ most jaw-dropping natural scenery. And this tour takes you on a loop to see some of the best. You’ll experience the Grand Canyon from every angle — flying in a private jet over Hoover Dam, Lake Mead, and the Colorado River, before a road trip with stops along the canyon’s rim, and a vintage train journey on the Grand Canyon Railway to Williams. If the scenery doesn’t steal the show, the train’s old-fashioned shootout and railway robbery just might. You also get to tick off Route 66 from your bucket list as you stroll down parts of the historic road in Williams and Flagstaff. But it’s the roads out of town that promise the biggest eye-openers, as you follow them to see the slots of Antelope Canyon, the iconic Western scenery of Monument Valley, the rose-hued hoodoos and amphitheatres of Bryce Canyon, and the lush forests and dramatic cliffs of Zion.
Cherry-picking only the finest finds in California and Nevada, and travelling like a VIP in a private 16 seater plane, gives you more time to experience each stop.
Las Vegas, San Francisco, LA: the golden triangle’s a must for any west coast wanderer. Throwing you in the deep end, Las Vegas comes with a flamboyant flurry of pinging slot machines, million-dollar shows, and all-you-can-squeeze-in dining and shopping.
Leaving Las Vegas, its complete antithesis awaits in Yosemite; a serene valley whose flamboyance comes from the drama of sights like Tunnel View, El Capitan, and Bridalveil Falls.
One may be super-sized and the other merely 49 square miles, but sprawling LA and mini San Francisco share one thing: endless attractions. The names trip off the tongue: Hollywood Walk of Fame, Rodeo Drive, and Santa Monica Beach; San Fran’s Golden Gate Bridge, Chinatown, and Fisherman’s Wharf. And, linking the two, the Central Coast is laced with its own attractions, from Morro Bay to Carmel’s stunning 17-Mile Drive.
The fastest route isn’t always the best. So we take you from San Fran to LA the long way round, ticking off no less than seven National Parks. Take in the geysers of Yellowstone, the snowy peaks of Grand Teton, the sandstone curves of Arches, the ravines of Canyonlands, the ‘wrinkle on the earth’ of Capitol Reef and the hoodoos of Bryce Canyon. Plus, of course, the eye-defying Grand Canyon. You can also discover gold rush country, following old prospector trails to the capital of Sacramento and the railroad town Elko, and the pioneer’s route along Humboldt River. And you’ll get to see America’s contrasts, from the Mojave Desert to the lakes of Tahoe and Powell, and from Route 66’s ageless Seligman to forever evolving Las Vegas. Add to this a stop off at Craters of the Moon National Monument, with lunar landscapes so realistic the first men on the moon trained there.
Sometimes clichés are a good thing, and the Northwest’s reputation for great coffee is proof. With more baristas than ever, you're guaranteed a caffeine fix — after all, it’s where Starbucks™ first launched. And, in Seattle, you’ll quickly settle into that famous coffee bar scene, as you check out cool neighbourhoods like the Waterfront.
But, as you travel down this strip of coast, you’ll discover coffee’s only part of its story. Swapping city life for the Northwest’s untamed volcanic landscapes, travel through Mount Rainier National Park and past Mount St Helens. You’ll end up in Portland; contrastingly flat, it’s known for its walkability and, weirdly, food vans.
Your trail continues with the 40-mile long wind-sculpted Oregon Dunes, the wild beaches and crashing surf around Coos Bay, and the eye-catching lighthouses of Oregon’s coastline. These make way for the giants of Redwood National Park, rivalling skyscrapers in their height. Then serene countryside dotted with timeless towns like pretty Mendocino and historic Eureka, before the exclusive wine estates of Sonoma Valley. All before you return to urban living, and the coffee shops beyond the Golden Gate Bridge in San Francisco.
It’s no secret New England’s one of the most popular places for an American road trip, and for good reason. This collection of states, from tiny Rhode Island to seaside-lined Maine, holds some of America’s most important history, most wow-worthy scenery, and most charming communities. Your adventures start and end in Boston, ‘cradle of American liberty’, where sightseeing is made easy by the 2.5 mile long Freedom Trail, which leads you to 16 significant landmarks. But this is more than a city break, and you’ll get to visit off-track places like Salem, a town unable (and unwilling) to shake of its 17th century witch hunt connections. Taking the scenic route, you’ll also travel to Cadillac Mountain in Maine; the White and Green Mountains, where you might spot the odd bear or moose; celebrated Plymouth Rock; and the sand dunes of Cape Cod. You could get your own snapshot of America’s most photographed lighthouse (no, we don’t know how they know that either) at Cape Neddick – and those on Cape Cod. You’ll stay in quintessentially American towns like the tiny waterfront community of Bar Harbor and swanky Newport, with its coastal dining venues and ‘gilded mansions’.
See the parts of California that always make the postcards: Golden Gate Bridge, Santa Monica Pier, Carmel’s Lone Cypress, California Wine Country and Yosemite’s waterfalls. Then start your own photo collage.
Start with LA and time for Venice Beach, or maybe a dose of Disney. Then meander up the Pacific Coast Highway. Take in top spots like Malibu Beach, Monterey and Carmel’s 17-Mile Drive, all a photographer’s dream. Then you’re in San Francisco and time to swap your wheels for cable cars — or join the many bikes that tackle the famous streets. An unforgettable drive over the Golden Gate Bridge sees you in chic Sausalito. Head on to Muir Woods to walk the boardwalks beneath the towering redwoods, before you continue towards Napa and Sonoma. After an evening among the vineyards, it’s time to take the historic Gold Country route to Yosemite. A two-night stay lets you take in all the park’s canvas-worthy sights, like Half Dome and El Capitan.
Sit back and relax as you take in the West's colourful landscapes and iconic sites. There’s the exciting cities of LA and San Francisco, glitzy Las Vegas, and Hollywood hangout Palm Springs. But if you just jet between the cities you'll miss some of the area’s best bits. They’re found in the deserts, canyons, lakes and mountains — and on this tour you've got this covered too. You'll see the diverse ecosystem of the Sonoran Desert, the sculpted rocks of Sedona, Bryce Canyon and Zion National Park, scenic Lake Powell, the Grand Canyon, the summit of Mammoth Mountain and Yosemite's breathtaking waterfalls. So, bring your camera — you’ll definitely need it.
America’s hideaways for work and pleasure come together on this cover-it-all tour of America’s vast West. It embraces the studio-packed city of Los Angeles; the western ‘on location’ sets of the Painted Desert, Monument Valley, and Kanab, aka Little Hollywood; and LA’s equally cool urban neighbours, San Diego and San Francisco.
But Westerners aren’t just about business, and their big backyard’s packed with heady pleasures in the shape of fresh air recreation, lose-yourself scenery, and party playgrounds like Las Vegas, which you get to experience like a local.
Places like Palm Springs, Mammoth Lakes, and Lake Powell lure natives with their glorious golf courses, snow and water sports, and other outdoor pursuits, reaffirming the West coast’s famous addiction to anything healthy.
The plentiful national parks provide incomparable scenery for you to dip into, and you’ll witness the crimson monoliths of Sedona, the vastness of the Grand Canyon, the forests, waterfalls, and rugged landmarks of Yosemite, and the hoodoos of Bryce Canyon, where campfires and constellations await on clear nights.
Back on the coast, seaside hideouts of in-the-know Californians trail down the Central Coast, and you’ll check off scenic Carmel, the canneries of Monterey, and the beaches of Malibu and Santa Barbara on your way back to LA.
Picking just one city break is never easy. So why should you? America’s Eastern Seaboard is punctuated by attraction-packed cities close enough to fit into one trip. Bookended by the Big Apple, you’ll start and end ‘on location’ at film set favourites like Central Park, the Empire State Building, and Times Square. The city that famously never sleeps is lit by Broadway’s neon bulbs, and ready to reveal just why bed isn’t beckoning. When your batteries need recharging, you can travel up the camera-ready region of Finger Lakes en route to Niagara Falls. A regular on bucket lists, you can view Horseshoe Falls from famous Table Rock, and as you lunch up Skylon Tower. Some mock the States for its lack of history, but there’s more than enough here to satisfy any academic. You can explore lands unchanged since the 1850s in the Amish homeland of the Pennsylvania Dutch; and lands unchanged for centuries as you travel along Susquehanna River in the Appalachian Mountains. You’ll step into history at Gettysburg Civil War National Battleground, see the birthplace of American liberty in Philadelphia, and feel the modern buzz of Washington D.C, with all-embracing tours under the skin of their trademark sights.
Getting up close and personal with Mother Earth’s a sure-fire way to forget home and find yourself. Nowhere gives close encounters quite like Salt Lake City’s surrounds, which lead you through Yellowstone, cowboy country, and snow-draped mountain ranges.
A captivating cauldron of hot springs and geysers, Yellowstone’s probably the most extreme of the USA’s beloved national parks. With the next seismic burst due any century, 2-nights in West Yellowstone puts you near some of its most active sights, including the Norris and Old Faithful geysers, the Paint Pots, and its largest hot spring, Grand Prismatic.
But Mother Nature comes in all guises, and driving to and from Yellowstone reveals Vedauwoo’s ancient rock formations near Cheyenne, Red Rocks Amphitheatre near Denver, and Grand Teton National Park. Staying overnight at Jackson Hole and Steamboat Springs ski resorts puts you even closer to nature, with hiking, boat trips and soaking in hot springs.
Land of the cowboys, the Wild West spirit never left Wyoming and South Dakota, and nights in Cody, Deadwood, and Cheyenne let you experience their truly ‘western’ Main Streets, Deadwood’s daily ‘shootout’, historic spots like the Buffalo Bill museum and Calamity Jane’s grave, and maybe even one of the annual rodeos.
Getting off the beaten track isn’t always all it’s cracked up to be. As some head in search of the world’s best-kept secrets, others know there’s a reason some places aren’t secret at all. The highlights of San Francisco, LA, Las Vegas and San Diego* (optional) take you on a well-trodden path; with their iconic sights and nearby national parks drawing in the West’s best dining, shopping, and nightlife.
Stomping ground of the rich and famous, LA is filled with photo opportunities: the finish line of Route 66, those legendary ‘Baywatch’ lifeguard towers, the white letters of the Hollywood sign, your favourite Walk of Fame star, maybe even an Instagram-worthy shot of your dinner on the Queen Mary.
That’s if you’ve any memory left after snapping the landmarks lining the West’s shoreline, from San Francisco, where the piers of Fisherman’s Wharf and boutiques of Union Square vie for attention, and the chance to visit Monterey and Carmel adds photo finds, down to San Diego, California’s second largest city.
Of course, you may need a large lens to capture Yosemite’s towering Half Dome and Yosemite Falls, the scale of the Grand Canyon and Hoover Dam, the mountain backdrop of Palm Springs, and the extravagance of Las Vegas.
Travel a well-trodden and well-photographed route from San Francisco to LA, via Las Vegas and iconic National Parks. Take in city sights and some of the West’s best dining, shopping, and nightlife.
Hangout for the rich and famous, LA is full of things to gawk at and a great spot for your Insta snaps. There’s the end of legendary Route 66, those Baywatch lifeguard towers, the white letters of the Hollywood sign and your Walk of Fame idol. In San Francisco, the piers of Fisherman’s Wharf and boutiques of Union Square battle for your attention. There’s a chance to visit Monterey and Carmel, plus San Diego and Palm Springs. But save your best photo skills for Yosemite, the Grand Canyon and Hoover Dam, and to capture the glitz of Las Vegas.
Those after the full surround-sound experience of the South, can’t do better than this musical masterpiece. With its intro in Atlanta, often overlooked in favour of noisier neighbours Nashville and Memphis, you’ll discover a hotbed of musical talent, from hip- hop to gospel. It’s also lled with big-city attractions, like World of Coca Cola and Inside CNN tours. The pull of the musical maestros soon takes hold, and Nashville tempts you with its Country Music Hall of Fame and Grand Ole Opry – you could always crank up the radio for a detour to the Chatanooga Choo Choo or Jack Daniels distillery on your way. Moving to Memphis, country and western makes way for the birthplace of the blues. It may have sealed its fame in the Elvis years, and time at Graceland’s a must, but the blues still play proud in Beale Street’s bars. Tuning in to jazz stations instead puts you in the New Orleans spirit, as you drive through Natchez and Baton Rouge to The Big Easy and famously ornate Bourbon Street. But the sounds of the South aren’t all you’ll experience: there’s the taste of barbecue and gumbo; Vicksburg’s military connections; Pensacola’s Gulf beaches; Floridian capital, Tallahassee; and interludes among the antebellum homes of grandiose Savannah and Charleston.
The romance, rhythms, and rich cinematic and civil history of the American South come together on this feature-packed 15-day road trip.
Taking you from the civil war to the civil rights movement, you’ll start your Deep South discoveries in Atlanta, visiting the childhood home of Martin Luther King and Stately Oaks Plantation, which inspired local legend Margaret Mitchell’s epic Gone With The Wind.
The Road to Tara museum will transport you to the 19th century with its movie memorabilia and costumes – but you’ll feel it first-hand strolling through the South’s most beautiful cities, including Augusta, Savannah, Montgomery, and Charleston, where you could even have your own ‘Scarlet O’Hara moment’ with a carriage ride.
Scenes from other movies unveil themselves too – from the Avenue of the Oaks at Boone Hall Plantation, which appeared in The Notebook, to the Antebellum architecture of Beaufort, as seen in Forrest Gump.
The rich history of the South is more dramatic than any film though, and you’ll discover the cotton trading sites and stories of Savannah; tales of Rosa Parks’ bus boycott in Montgomery; and accounts of the 1960s civil rights marches in Selma.
Of course, this is the great American South – so be prepared to party too. With five nights in New Orleans, Nashville, and Memphis, you’ll have time to experience the region’s crowd-pulling honky tonks, blues bars, jazz clubs, and country music venues and to hit famous local sightseeing spots, like Elvis’s Graceland, the Chattanooga Choo Choo, and the Antebellum mansions around Natchez.
In 1938, Route 66 became the first completely paved highway in the United States. Known as the 'Mother Road', it stretched from the Great Lakes to the shores of California’s Pacific Coast. This Historic Route 66 tour takes you on an unforgettable self-drive journey filled with captivating Americana and the history of the old west. You’ll visit Chicago and St Louis, experience the highlights of Las Vegas and Los Angeles and discover the captivating beauty of the Grand Canyon and the vast lands of the Texas Panhandle.
Discover the natural wonders that stand in complete contrast to Las Vegas’ manmade masterpieces. You'll start on the famous Las Vegas Strip, lined with exclusive malls and themed hotels, each vying to beat the next for the best shows, restaurants and casinos, and the wackiest attractions. Then drive away from the city — to where nature, solitude and silence reign. Five nights out in wild national parks will open your eyes to nature’s own extraordinary creations. Wonder at the shadow-throwing rock formations of Bryce Canyon; the light-catching turrets of Monument Valley; the endlessly changing terrains of Canyonlands; and the eye-defying depths of the Grand Canyon.
Pick up your car in LA and take to the open road as you explore the West’s top picks. Hangout with the cool people in Palm Springs, take in the old west vibe of Scottsdale and see skyscraper-studded Phoenix. Drive along amazing routes like a section of Route 66, Yosemite’s winding Tioga Pass, California’s historic Gold Rush route, and the coastal scenery of Highway 1. Other top-dollar names make an appearance too, from the vast Grand Canyon to the desert landscapes of Death Valley. And the manmade musts don’t shy away either, with Las Vegas’ dazzling neon, San Francisco’s hotspots, and LA laying out the big guns, from Rodeo Drive to Venice Beach.
If you’re going to do it, we say ‘do it big’, and this isn’t called THE Great American Crossing for nothing. Powering from Washington D.C. to San Francisco, landscapes morph from urban jungles, past pastoral scenes, thundering waterfalls, raging rivers, mountains, national parks, mesmerising deserts and canyons, peaceful lakes, and wild beaches; before throwing you back into city life again. Packing in some of the States’ most talked about metropolises, you get a multitude of ‘city breaks’, seeing the highlights of Philadelphia, Washington D.C, Chicago, Las Vegas, LA, and San Francisco, with experiences from a Chicago Architectural Cruise to a tour round the famous Ford plant. Away from bright lights and city sights, America’s historic dramas unveil themselves. Like a time traveller, you’ll be on Civil War battle elds as you visit Gettysburg, in Steinbeck’s Great Depression era on Monterey’s Cannery Row, or back in Route 66’s heyday at its birthplace, Seligman, where little’s changed in 60 years. Time stands still in America’s National Parks and Heritage Areas too. You can still imagine the thunder of bu alo as you cross Badlands NP, hear the thunder of Niagara Falls, and be wowed by spectacles like Yellowstone’s Old Faithful, Grand Teton’s crests, Bryce Canyon’s amber sandstone, and the Grand Canyon’s sheer immeasurable scale.
From one of America’s most-loved cities to the vineyards of Sonoma County and the natural beauty of Yosemite and Lake Tahoe, NorCal is a little bit special. And, touring at a slow pace with long stopovers, you’ll have plenty of time to immerse yourself in its laidback spirit.
Your trip starts in San Francisco where you can tick off the city sights. And, with a bike for a day, we recommend a bike ride across the Golden Gate Bridge to Sausalito, the beaches, and Muir Woods. Then, you'll leave the city lights behind as you drive up to the wineries and tasting rooms of Napa and Sonoma. As well as wine tasting, you can enjoy exquisite restaurants and chic galleries, and the vineyards are just perfect for afternoon strolls and biking. There are more sights to behold at Lake Tahoe and Yosemite and you’ll have time to bike or hike your way through the towering forests. For something more serene, simply wander along the beaches and shores of Lake Tahoe and snap Yosemite’s jaw-dropping sights, like Half Dome, Yosemite Falls, and El Capitan.
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For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.
With many customers needing our help, we are prioritising those customers due to travel before 06 October 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected.
We are prioritising those customers due to travel before 06 October 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If you need to speak to us to change or cancel your booking, and you are due to travel before 06 October 2020, please log in to Manage my booking to call or message us.
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Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. Log in to Manage my booking to request a call back to amend your holiday. Please bear in mind we’ll work through requests in departure date order so may take longer than usual for us to get back to you
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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