Intercontinental Chicago

Chicago, USA

The hotel

There are few better properties from where to enjoy the sights of Chicago and if you're hoping to shop 'til you drop or check out Lake Michigan's beaches, the Intercontinental allows you to do so in style. Thanks to a fabulous location right in the heart of Chicago's Magnificent Mile, take a visit to the Navy Pier, John Hancock Tower and the Shedd Aquarium which are all within walking distance from your front door. A quick explore of the hotel uncovers a couple of restaurants for all-day dining and there's no better place to enjoy a succulent piece of prime beef other than Michael Jordan's Steakhouse. More sustenance can be found in the ENO bar which has a plentiful selection of wines and cheese, although the Michael Jordan bar is always popular around nightcap time. Finally, if you're thinking up excuses to have a cheeky massage in the Windy City then the Intercontinental's spa* will no doubt be able to twist your arm although, a dip in the indoor pool or a few moments in the sauna also offer equally relaxing alternatives.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Perfect location for shopping on the world-famous Magnificent Mile with Navy Pier, the Shedd Aquarium, Lake Michigan and Oak Street Beach all within walking distance. Transfer time from O'Hare International Airport: 45 minutes.

Hotel information

792 guest rooms. All with air-conditioning, HDTV, WiFi access*, bottled water, Keurig K-Classic coffee machine, iHome phone dock and speaker, Agraria Home™ bath amenities, bathrobes, mini-bar*, hairdryer, safe and iron and board. Classic Guest Rooms are 300 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Michael Jordan's Steak House (locally sourced ingredients, open for lunch and dinner). Center Court (buffet brucnch). ENO (wines and cheese from around the world) . Starbucks®. Room service*. Indoor swimming pool. 24-hour fitness centre*. Spa Intercontinental*. Laundry/dry-cleaning service*. Concierge. Valet parking $71 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3101)
  • Very good (1842)
  • Average (691)
  • Poor (285)
  • Terrible (191)
Image of the Tripadvisor rating Amazing Experience

Jan 19, 2021 Bc0dy Oak Park, Illinois

Zero complaints. Eva at the front desk was incredibly welcoming and accommodating, the fitness center and pool were clean and well maintained, and stayed in probably the nicest room I've ever paid for.
Image of the Tripadvisor rating This is a great hotel during these difficult times!

Jan 18, 2021 Reesie42 chicago illinois

This was our second time staying at the Intercontinental Chicago recently. There are excellent protocols in place for COVID, the pool is open daily for generous hours (7-10), and staff is amazingly kind and accommodating. The location is central with restaurants nearby having take out or safe heated tent spaces. Our grandkids loved the largest… Read more
This was our second time staying at the Intercontinental Chicago recently. There are excellent protocols in place for COVID, the pool is open daily for generous hours (7-10), and staff is amazingly kind and accommodating. The location is central with restaurants nearby having take out or safe heated tent spaces. Our grandkids loved the largest hotel pool in Chicago (junior olympic size) which was not at all crowded, rooms are spacious, the limited staff either anticipated or supplied our every need. Plan a visit next month! Read less
Image of the Tripadvisor rating Best views - friendly staff - great hotel.

Jan 13, 2021 TimMcGuire1989

Highly recommend to anyone visiting the Chicago area! Easy access to the Magnificent Mile - easy and ample parking all around if needed, nice lounge on 32nd(?) floor gives breathtaking view of the area.
Image of the Tripadvisor rating Rather disappointed

Jan 5, 2021 sairaamirza Minneapolis, Minnesota

There was no wow factor considering the type of hotel it is supposed to be. The room was ill lit, the windows were not sound proof, so you could hear emergency vehicles all night long. The pool and workout area was nice though. The parking garage was not available
Image of the Tripadvisor rating Great room, great location, great staff!

Jan 3, 2021 janeesch

Our room was spacious, clean, quiet, and had a great view. The staff was so friendly and helpful. The pool was huge but very deep - shallow end started at 4.5 feet. No doorman but they called us a taxi and it was there within 10 minutes.