Intercontinental Chicago

Chicago, USA

The hotel

There are few better properties from where to enjoy the sights of Chicago and if you're hoping to shop 'til you drop or check out Lake Michigan's beaches, the Intercontinental allows you to do so in style. Thanks to a fabulous location right in the heart of Chicago's Magnificent Mile, take a visit to the Navy Pier, John Hancock Tower and the Shedd Aquarium which are all within walking distance from your front door. A quick explore of the hotel uncovers a couple of restaurants for all-day dining and there's no better place to enjoy a succulent piece of prime beef other than Michael Jordan's Steakhouse. More sustenance can be found in the ENO bar which has a plentiful selection of wines and cheese, although the Michael Jordan bar is always popular around nightcap time. Finally, if you're thinking up excuses to have a cheeky massage in the Windy City then the Intercontinental's spa* will no doubt be able to twist your arm although, a dip in the indoor pool or a few moments in the sauna also offer equally relaxing alternatives.


  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Perfect location for shopping on the world-famous Magnificent Mile with Navy Pier, the Shedd Aquarium, Lake Michigan and Oak Street Beach all within walking distance. Transfer time from O'Hare International Airport: 45 minutes.

Hotel information

792 guest rooms. All with air-conditioning, HDTV, WiFi access*, bottled water, Keurig K-Classic coffee machine, iHome phone dock and speaker, Agraria Home™ bath amenities, bathrobes, mini-bar*, hairdryer, safe and iron and board. Classic Guest Rooms are 300 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Michael Jordan's Steak House (locally sourced ingredients, open for lunch and dinner). Center Court (buffet brucnch). ENO (wines and cheese from around the world) . Starbucks®. Room service*. Indoor swimming pool. 24-hour fitness centre*. Spa Intercontinental*. Laundry/dry-cleaning service*. Concierge. Valet parking $71 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3082)
  • Very good (1839)
  • Average (689)
  • Poor (285)
  • Terrible (191)
Image of the Tripadvisor rating Great location, comfortable spot

Aug 4, 2020 ranbarton Wilmington, Delaware

Spacious room, kind staff, and close to everything we wanted to see. We had a noisy family on our hallway, but the staff shushed them quickly. Smart pandemic policies, and good value. We'd stay there again without hesitation.
Image of the Tripadvisor rating Great Stay

Aug 4, 2020 familyoffour434 Minneapolis, Minnesota

My family and I stayed for the weekend. The rooms were clean, beds very comfortable and front desk was kind. Unfortunately due to Covid Michael Jordan’s was closed. The hotel was quiet. We did not used the fitness spa or pool, but it looked amazing!
Image of the Tripadvisor rating Beautiful And views were breathtaking

Jul 12, 2020 687sheilaw Stephenville, Texas

We loved our 3 day stay. The staff was wonderful. We were walking distance to great restaurants and the Magnificent Mile. We would recommend if you want a luxury feeling stay here. Be sure to take the hotel tour. The swimming pool is beautiful and the view from the lounge is just unbelievable.
Image of the Tripadvisor rating Chicago bound

Jun 29, 2020 Lee S Alexandria, Virginia

The Intercontinental is a great hotel--walking into our room we were wowed!! My daughter is pretty quiet but she was so excited about being there. Great experience great staff. Loved the location of the hotel to the Navy Pier and downtown.
Image of the Tripadvisor rating As always, perfect

Jun 29, 2020 jvondross Benicia, California

We have stayed at this hotel numerous times and it's always great. This last trip was during Covid 19 and even though things were strange in Chicago, the hotel did not disappoint. The staff (especially Malcolm) is exceptional - friendly, helpful and courteous.