Sofitel Chicago Magnificent Mile

Chicago, USA

The hotel

Thanks to a combination of French chic and a convenient location, the Sofitel Chicago Magnificent Mile is an extremely stylish venue from where to experience the very best of Chicago. Guest rooms offer a complete range of contemporary amenities and designer comforts with some delicious downtown surroundings helping you get into the swing of things straight from touchdown. As Navy Pier, Bloomingdales and the MCA are just a few steps from your front door it won't take too long to get amongst the action, with Lake Michigan's shoreline always providing the perfect setting on a warm day in the Windy City. After a good day spent sightseeing or browsing the boutiques, CDA is definitely the best destination to revive your senses with Le Bar offering an uber cool alternative to get you in the mood as you plan the night ahead. A 24-hour fitness room and free WiFi offer just a couple more reasons to stay at the Sofitel and if you're looking for any more, then just gaze upwards at the architectural designs of Jean-Paul Viguier, and you certainly won't be disappointed.

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated on the shores of Lake Michigan with all major city sites within walking distance including boutique shopping and modern art galleries as well as Oak Street and North Avenue beaches. Transfer time from O'Hare International Airport: 35 minutes.

Hotel information

415 rooms and suites. All with air-conditioning, luxury marble bathroom with separate glass shower and bath, 32” LCD cable and satellite TV, Bose multi-media system, mini-bar*, telephone with 2 handsets, laptop sized safety deposit box, hairdryer and iron. Classic Rooms are located on the 6th–10th floors and feature floor-to-ceiling windows with views of the Gold Coast neighbourhood, with 1 king-size bed, sleeping maximum 2 adults.

CDA (fine-dining, open for breakfast, lunch, dinner and weekend brunch). Le Bar (extensive wine and cocktail menu). 24-hour fitness centre. In-room spa services*. Concierge. Complimentary morning coffee. Laundry/dry-cleaning service*. 24-hour room service*. Complimentary WiFi. Valet parking available* (payable locally, subject to change).

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3526)
  • Very good (1141)
  • Average (229)
  • Poor (82)
  • Terrible (56)
Image of the Tripadvisor rating Anniversary Celebration

Aug 9, 2020 jolantan154 Chicago, Illinois

Sofitel Chicago is definitely a must try when you are in the area. With great service, beautiful clean rooms, top notch bedding, and most importantly delicious food and cocktails. The location is close to many restaurants and attractions.
Image of the Tripadvisor rating Paris elegance in Chicago

Aug 4, 2020 sharonsB8100GK

Sofitel Chicago, without question, certainly has the best housekeeping department in the city. Whether one is travelling for business or leisure. Stephano, who is combined Engineering and Housekeeping Director, is the most organized and highly efficient manager that a guest could ever imagine. As a world traveler, I have not never seen anyone… Read more
Sofitel Chicago, without question, certainly has the best housekeeping department in the city. Whether one is travelling for business or leisure. Stephano, who is combined Engineering and Housekeeping Director, is the most organized and highly efficient manager that a guest could ever imagine. As a world traveler, I have not never seen anyone with a versatility who runs a department with attention to every detail, his interest is only what is the guests wish. Stephano’s ability to handle any situation at the hotel aside from the incredible housekeeping arena “makes this hotel”. Stephano is known as “MR FIX IT” at the hotel. After nearly three months of staying at the property, his knowledge and professionalism is beyond one’s highest expectation. His success, I believe, is due to his immediate follow through. Yuk Yee, with an 18 year tenure at the property, is a “rare gem”. Who has won employee of the month for the entire hotel three times! Yuk Yee has been my housekeeper for several months and well worth staying at the hotel simply to experience the superb performance by this lovely, gracious woman. Not only is she one of the kindest individuals, her attention to detail is unparalleled. Marble bathrooms with a tub and handrail and step in glass shower are meticulously maintained. Electric shades are so versatile in both living and bedroom areas. The beds are so plush, one would never want to leave. They even have even Do Not Disturb electric panels. The toiletries are both Lanvin and Hermes for the suites, Very Classy. As you can see, this hotel is well worth the visit. Read less
Image of the Tripadvisor rating Just wonderful!

Jul 30, 2020 California-SLC Mission Viejo, CA

We spent a few nights at the lovely Sofitel in late July while visiting family in the area. They did an amazing job of instituting in-depth safety procedures without making guests feel uncomfortable or unwelcome--in my experience, this can be a hard mark to hit. We loved the convenient location and comfortable rooms. During our stay, we enjoyed… Read more
We spent a few nights at the lovely Sofitel in late July while visiting family in the area. They did an amazing job of instituting in-depth safety procedures without making guests feel uncomfortable or unwelcome--in my experience, this can be a hard mark to hit. We loved the convenient location and comfortable rooms. During our stay, we enjoyed both their dining room and bar and noted the spaced out seating to allow distancing and the thorough cleaning of tables after guests departed. It was a truly delightful stay and I congratulate the gracious staff for both their hospitality and their attention to safety. Read less
Image of the Tripadvisor rating Clean and kind

Jul 18, 2020 BrianneP_12 Wadsworth, Ohio

This was our first stay during COVID and we were impressed by the cleanliness of the room and kindness of the staff. Sanitizer and masks were available, and room service was only upon request. Water bottles were provided in the lobby, and while the restaurant was busy even for to-go orders, it was delicious!
Image of the Tripadvisor rating Sleek and Modern Property, Questionable Cleanliness

Jun 28, 2020 sbreden

This was my first time staying a hotel post-COVID, so I was a little apprehensive about it. However, immediately upon walking in to the Sofitel I was impressed with the measures they'd taken, from glass partitions at the check-in desk to sanitizing wipe dispensers. The common areas are also beautiful, with a luxe look deserving of the price and… Read more
This was my first time staying a hotel post-COVID, so I was a little apprehensive about it. However, immediately upon walking in to the Sofitel I was impressed with the measures they'd taken, from glass partitions at the check-in desk to sanitizing wipe dispensers. The common areas are also beautiful, with a luxe look deserving of the price and hotel class. The woman who checked me in was very welcoming, as were the other staff I encountered during my stay. My room looked great at first glance as well, with upscale finishes and a comfortable bed. But as I started to get settled and take a closer look around, some alarm bells began to go off in my head. I noticed black hairs on almost every surface of the room. From the desk to the bathtub, there was hair everywhere. I'm a blonde, so they were definitely not mine. Ordinarily this would be a little gross but not a huge deal, however, it concerned me that in this post-COVID climate, the room was clearly not being cleaned as thoroughly as it should be. I also noticed crumbs on various surfaces including the carpet, and a hairball by the shower. Sofitel did let me know upon check in that there would be no housekeeping service during my stay, but I'd expect it to be done before my stay obviously. I'm not sure if they are cutting corners to avoid lingering in rooms, but it's noticeable and even less acceptable than it normally would be. I was on guard all night constantly sanitizing and scared to touch anything because of this, so my stay was not as relaxing as I would have liked it to be. Perhaps I'll try the Sofitel again eventually, but I do not think I could recommend it in these times when we need to be hyper-vigilant about cleaning. Read less