The Langham Chicago

Chicago, USA

The hotel

Take your time to soak up the sights of Chicago before slipping into something more comfortable in the form of The Langham Chicago. This is an absolutely splendid option for anyone wishing to kick back in style or get out and explore, with all of the downtown 'must sees' just minutes from the impeccably designed front door. Guest rooms are plentiful and provide a perfect window on the world thanks to floor to ceiling glass accompanied by handcrafted wood furnishings and plush Blissful Beds. Further relaxation away from the city streets comes in the form of the hotel's swimming pool, fitness room and award-winning Chuan Spa which features traditional Chinese therapies alongside sensory saunas and a heavenly setting. Once you've fully rested your mind, body and soul it's time to indulge and there's no better option than Travelle for all day American dining or the Pavilion for a slightly more English affair featuring afternoon tea and cakes. If you're looking for a stylish and sophisticated setting from where to throw yourself into the shops, restaurants and attractions bordering the shoreline of Lake Michigan, then there's no finer place to get your razzle dazzle on.

Amenities

  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of Chicago, situated on North Wabash Avenue. A few minutes from the Loop, Magnificent Mile, Navy Pier, and Millennium and Grant Park. Transfer time from O'Hare International Airport: 30 minutes.

Hotel information

316 rooms and suites. All with air-conditioning, 55” LCD HD TV, complimentary WiFi access, tea/coffee making facilities, fully-stocked mini-bar*, deep soak tub and rainfall shower, Chuan Spa bath amenities and floor to ceiling windows with views of the city skyline and Chicago River. Deluxe Rooms are 516 sq ft and are located on the 5th–8th floors, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Travelle (seasonal American cuisine served for breakfast, lunch, dinner and weekend brunch). Pavilion (open for afternoon tea, cocktails and light bites). Indoor 67ft swimming pool. Chuan Spa*. Fitness centre. 24-hour room service*. Kids' Suite with board games, electric guitar and whiteboard. Cinema Suite with 111" screen. Concierge. Laundry/dry cleaning service*. Complimentary WiFi.

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2950)
  • Very good (252)
  • Average (64)
  • Poor (20)
  • Terrible (11)
Image of the Tripadvisor rating Paradise in Chicago with the best location in town

Aug 6, 2020 Mister_B0001 Detroit, Michigan

We felt as safe as being at home and pampered beyond belief. This may be the finest experience in Chicago. If you want to splurge this is the spot with Chicago River views The river walk is outside the door. It was a great value for the investment! We often stay at The Four Seasons around the world and this is at that level of comfort, staff,… Read more
We felt as safe as being at home and pampered beyond belief. This may be the finest experience in Chicago. If you want to splurge this is the spot with Chicago River views The river walk is outside the door. It was a great value for the investment! We often stay at The Four Seasons around the world and this is at that level of comfort, staff, service, location, without being snobbish. Just a real treat and the dining is amazing. The suite had every electronic device possible. Many fine hotels are just OLD...this one is NOT. Read less
Image of the Tripadvisor rating Not a true 5 star, They discriminate

Aug 2, 2020 romtravel Chicago, Illinois

Let me tel you that I have stayed at every 5 star hotel in Chicago and the Langham Chicago has a lot to learn. First of all, at check in you will be ignored. That is unless you are dressed wealthy and look beautiful. We are minorities and don’t look like Hollywood elites and me and my family were ignored upon check in. No one to ask us if we need… Read more
Let me tel you that I have stayed at every 5 star hotel in Chicago and the Langham Chicago has a lot to learn. First of all, at check in you will be ignored. That is unless you are dressed wealthy and look beautiful. We are minorities and don’t look like Hollywood elites and me and my family were ignored upon check in. No one to ask us if we need help, no one to say “welcome” to us or make us feel truly like we checked into a 5 star hotel. In contrast at the Peninsula we checked in wearing t shirt and shorts and every person we came in contact with smiled and said hello. At the Langham we noticed they said hello to every rich white and Asian women. It was disappointing because we have read so many great reviews and we’re excited to add this to our staycation list. The entire stay we felt like we didn’t belong there. There was moment during dinner we ordered a hot chocolate and asked if they have oat milk and without making any attempt it was quick no. When we stayed at the Peninsula we did the chocolate bar and asked and they said with a smile, “let me go get you some”. The Peninsula is a true 5 star hotel, as a 5 star hotel is about service. The Langham is in my opinion very discriminatory towards guests who don’t look like they are beauty bloggers. We are friends with an agent and have told him our experience and as a fellow minority he was appalled and said they will not be getting any more of our business. Good Luck surviving in Chicago when you have The Peninsula, Four Seasons and Trump which are all worlds above this hotel. I’ve had better service at 3 star hotels. If you want 5 star service from a hotel that treats you like a guests, don’t waste your money the Langham Chicago. Read less
Image of the Tripadvisor rating Superb First Class Weekend away!!

Jul 26, 2020 mtaylor247 Noblesville, Indiana

The service was absolutely impeccable! From the moment we pulled up to the valet to the day of checkout! First Class Service! You definitely get what you paid for AND more!! The staff, were nothing short of amazing in their service and did everything to make us feel welcome and comfortable. The Valet guys were our first point of contact and… Read more
The service was absolutely impeccable! From the moment we pulled up to the valet to the day of checkout! First Class Service! You definitely get what you paid for AND more!! The staff, were nothing short of amazing in their service and did everything to make us feel welcome and comfortable. The Valet guys were our first point of contact and totally set the stage for our stay! The bed was so comfortable it felt like I was at home! The room was impeccably clean and spacious! I travel a lot for my job and The Langham Chicago Club level is by FAR the best experience and is in a league of its own! Nikki (Nicola) Director of Club Lounge was incredibly friendly and knowledgeable and went out of her way to accommodate us. Nikki ensured that our stay was a weekend of luxury and both her and her staff (Bevel and Nicole) catered to our every whim from going from the 12th floor club lounge to the 2nd floor bar just to get us our favorite drinks (Shirley Temple!) to delivering Belgian chocolates and drinks to our room as a surprise anniversary gift! After coming in from a late night out, we were surprised to find our room cleaned, our bathrobes were put out, bed slippers were put on either side of our bed, dim lights set and classical music on low. We also ordered late night room service (10.45pm) and they came with the food and a table, set the table as though we were in a restaurant! Private dining at its best! I also noticed how Nikki and the butler service paid very close attention to detail without overwhelming you with their presence. I was impressed with how they remembered the names of returning guests! Nicole even remembered my favorite breakfast drink and had it on the table for me before I even got to my seat! Phillipe from the 2nd foot concierge was very knowledgeable about the area and helpful! Bevel was such a warm gentleman and ensured that we continued to receive the first class experience, right up until the moment we departed and even included a few complimentary extras! This TOTALLY made our anniversary weekend one to remember! My husband and I agreed that The Langham Chicago Club Level will be our spot whenever we visit this beautiful city! Please pay the extra for the Club level experience! It’s well worth the dollars! You will not regret it! A+++ Read less
Image of the Tripadvisor rating Best Hotel in the United States

Jul 17, 2020 Kenoshasfoodguy Kenosha, Wisconsin

I have had the privilege of traveling all over the United States and staying at beautiful hotels. The Langham Chicago is on a different level. I stayed in a Junior Suite with Club access with skyscraper views over looking the magnificent city of Chicago. The suite was immaculate with the best bed. Club access includes unlimited beverages, a… Read more
I have had the privilege of traveling all over the United States and staying at beautiful hotels. The Langham Chicago is on a different level. I stayed in a Junior Suite with Club access with skyscraper views over looking the magnificent city of Chicago. The suite was immaculate with the best bed. Club access includes unlimited beverages, a breakfast, lunch, and dinner buffet with butler service, a MUST. I also had very particular requests including flowers and "blue M&Ms." Every request was met with a smile. I keep repeating myself. The "best" this and the "best" that. Believe the hype. Spend a night or two at the Langham, Chicago. Your spirit will be rejuvenated to continue on during these embattled times. There is simply no experience like the Langham in America. I am a new loyal customer for life. Read less
Image of the Tripadvisor rating Great Location - Wonderful Suite

Jun 20, 2020 The_Loup_Garou Phoenix, Arizona

Great Location - Wonderful Suite A few months before, we were to stay at The Langham, 330 N Wabash Ave, Chicago, and overlooking the Chicago River, but meeting plans changed, much to our disappointment. Then, in September, we were able to stay there, and had a most wonderful experience. We arrived in the semi-circular drive, and entered the… Read more
Great Location - Wonderful Suite A few months before, we were to stay at The Langham, 330 N Wabash Ave, Chicago, and overlooking the Chicago River, but meeting plans changed, much to our disappointment. Then, in September, we were able to stay there, and had a most wonderful experience. We arrived in the semi-circular drive, and entered the lower lobby, to be directed to a bank of elevators, to do our check-in in the Concierge Lounge. There, we were warmly greeted, and shown to our room, Suite 836, looking down onto the River, and across to the skyline on the South Bank. Lovely! Suite 836 is shaped a bit like the letter F, on its side- and greatly extended. There is a small entrance area, with a half-bath to the side, and then a very large living room area, with floor-to-ceiling windows for almost the entire length. Then, in the middle, a hallway, past a wet bar, to a large bedroom and bathroom. The living room had three seating areas, plus a medium-sized table and 4 chairs. It had a desk at the far end, and a sofa w/ coffee table, in front of a large, flat-screen TV. Plenty of room to seat about 8-10 people. At the end, near the desk, there was a cabinet with Nespresso Coffee Maker, a coffee caddy, then a min-fridge, stocked with various beverages, plus several wines, and snacks, elsewhere in the cabinet. One drawer had nice wine glasses: Champagne/bubbles, red and white. On the way to the bedroom and full bath, the mini-bar had a small sink. This suite would be great for entertaining. There were windows along the south-facing side, overlooking the Chicago River, and then a large window at the end, looking out to the Marina Towers, on the River. The Wabash Ave (Irv Kupcinet) and State St (Bataan-Corregidor Memorial) Bridges, are below the main wall of windows, as is much of the Chicago skyline, south of the River, in the loop. The Londonhouse Building, is almost directly across the way, and one has a view of much of the Chicago River, only 8 floors below. The bedroom had a comfortable king bed, another desk/make-up station, with illuminated, magnifying mirror, and a lounger by the window, plus a bench at the foot of the bed. There was also a large, flat-screen TV, across from the foot of the bed. The bathroom was just past a large closet, with built-in drawers for storage. Though this trip was fairly short, and we did not have that many clothes, we often travel for a few weeks at a time, with lots of business clothing, and this closet would hold it all. In the closet, there was an iron, and ironing board, plus the safe. The closet also had a hanging tie rack, a shoehorn and a clothing brush. There was a second closet, just inside the entryway, off of the living room. The bathroom, just beyond was done in marble, with dual sinks, a walk-in shower, and a soaking tub, with a spray nozzle. There was both a toilet and a bidet. Everywhere I looked, there were bath amenity kits - the half-bath at the entrance, the sinks, the shower and the soaking tub, and all were Chuan Spa brand, based on the principles of traditional Chinese Medicine. Besides the bath amenities, there was a leather case, with many more useful items, as well. One feature, which I seldom see in the USA, was a heated towel rack. There was a lighted shelf, below the vanity with the sinks, with plenty of storage space, and for extra towels and cosmetics. There was a hair dryer, hanging in a bag, near the shower. We had two plush robes, with one in the closet, and the other hanging in the bathroom. The glass-doored walk-in shower had a rainfall shower head, plus a hand-held wand. The lighting in the bathroom was excellent, which is a pet peeve of mine, and was controlled for many levels, from night-light, to full bright. Throughout the entire suite, nearly everything was controlled by panels of buttons, all well-marked, plus several dimmers, for various lights. The lighting was excellent, in each room, with large, recessed ceilings, with soffit lightings, and then chandeliers. The lamps were well-placed, and many with dimmers. The drapes, and their shears were all controlled by those panels, scattered all over the suite. We had two thermostats: bedroom and living room, and both functioned perfectly. There were three telephones: bedroom, living room, and bathroom. Both TV’s had input panels, which are nice if one has a presentation, that they would like to see/edit, on a much larger screen, than on their laptop - a great feature for business travelers. The Bose sound system in the bedroom, also had BlueTooth connectivity, and instructions on the connections. I saw many AC and USB outlets, and most were near flat surfaces, so charging devices was easy. I did not notice Ethernet, but probably missed it. The hotel has high-speed Internet, but I relied upon my MiFi hotspot, so cannot comment on speed, or stability. Suite 836 was extremely quite, both from outside noise, and from within the hotel - I cannot remember a quieter city hotel, but then the thermopane windows probably had something to do with that. Now, The Langham was designed as the IBM building, by world renowned architect, Ludwig Mies van der Rohe, who is known for developing the “modern skyscraper.” It opened as a hotel, completely being redone, for a corporate office building, in 2013. The fit and finish was excellent. Our suite had lots of bright white laminate panels, interspersed with warm woods, and a warm, off-white wall, here and there. Much of the furniture was also done in a bright white laminate. All fixtures were lovely, and of high quality. Even the plumbing under the two bathroom sinks was completely finished, with stainless steel piping. The furniture was all comfortable, attractive and of very high quality - attention to fit, finish and form was evident everywhere. There is artwork everywhere in the hotel, and it’s worth it to explore, as works by Jaume Plensa, who designed Millennium Park’s Crown Fountain, and Anish Kapoor, who designed Millennium Park’s Cloud Gate (The Bean). Look up, from the floor of the lower lobby, or at the ceiling in the bar - actually, just look everywhere. During our stay, we dined on-property at Travelle, and I spent a bit of time in its bar one afternoon. We also spent time in the lovely Club Lounge, which is as nice a hotel lounge, as I have ever encountered, with lots of diverse seating - for individuals, for small and large groups, at counters, tables, and even in loungers in a little room, tucked off to the side. There was an array of food and beverage options (not quite so wide a range, as at a few other luxury hotel lounges, but still quite good). The Club Lounge also has a small business center, for printing boarding passes, and the like - or the Concierge will handle that for you. We loved the location, as it is convenient to so very much - The Magnificent Mile, The Chicago Riverwalk, The Loop, South Michigan Ave, but it is a block, or two away, from much heavier traffic. During this stay, I easily walked to several restaurants and bars. Because of the size, and the scope of this suite, it is difficult to describe it fully, and even though I will upload photos of every aspect of it, I doubt that I can do it justice. We stay in luxury hotels, around the world, and in some fabulous suites, and this one definitely made our “Top 20.” With an excellent room, and a wonderful, friendly and helpful staff, our stay could not have been better. Looking back, I cannot think of any issue, or things, which I would want changed. We will be returning, and hopefully soon, as my wife’s corporate office has completed its move to Chicago. 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