Virgin Hotel Chicago

Chicago, USA

The hotel

Step inside Virgin Hotels Chicago and find your new favourite space - where the doors are never closed and the minds are always open to surprise and delight. Offering home-from-home comfort, guest rooms are of the utmost importance, divided into two separate areas – a dressing room and sleeping lounge – and packed to the hilt with mod-cons, including complimentary unlimited WiFi. Eating and dining is something you’ll want to make the most of whilst on holiday and at the hotel we’ve got a variety of restaurants to tempt you. Soak up the private members vibe at The Commons Club, home of the hosted cocktail hour or catch your breath over a coffee at TwoZeroThree, a Euro-style coffee house. Stargazers should make a beeline for the Rooftop Bar Cerise or chow down on some classic American fare at Miss Ricky’s. Fast gaining in reputation, dishes include the famous Chicken & Waffles.

Amenities

  • Bar
  • Spa
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown Chicago, 1 block away from Michigan Avenue with great shopping and restaurants. Close to Chicago Theatre, Millennium Park, Chicago Cultural Center, Theater District, Chicago River and Navy Pier. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

250 rooms. All of which are two-chambered with a dressing room and a sleeping area separated by a sliding door. Facilities include air-conditioning, flat-screen HDTV, telephone, tea/coffee maker, mini-fridge, mini-bar, safe*, hairdryer and iron and board. Chamber King Rooms are divided into two separate areas by sliding privacy doors - a dressing room and bedroom - and packed to the hilt with mod-cons with 1 king-size bed, sleeping maximum 2 adults.

Commons Club (open for dinner, cocktails and late night bar). Miss Ricky's (American diner, open for all-day breakfast, all-day dessert and cocktails). Upstairs (bar and live entertainment venue). Cerise (rooftop bar offering cocktails and light bites). Two Zero Three (Euro-style coffee bar by day, wine bar by night). 24-hour room service*. 24-hour fitness centre. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1838)
  • Very good (368)
  • Average (115)
  • Poor (32)
  • Terrible (20)
Image of the Tripadvisor rating Different and cozy

Aug 10, 2020 jinelem

Room was designed nicely and different from other hotels stayed in. Loved the waterfall shower, and husband enjoyed the separate toilet. Vanity mirror table was convenient if I wore make-up, but husband said loved for cutting his hair. Mini bar prices were reasonable. NO MICROWAVE and NO PRIVATE PARKING- will pay $6-$25 anytime you move your car-… Read more
Room was designed nicely and different from other hotels stayed in. Loved the waterfall shower, and husband enjoyed the separate toilet. Vanity mirror table was convenient if I wore make-up, but husband said loved for cutting his hair. Mini bar prices were reasonable. NO MICROWAVE and NO PRIVATE PARKING- will pay $6-$25 anytime you move your car- DOWNSIDE TO TRIP. Mattress and pillows are Down so extra comfy!!!! Rooftop bar Cerise was open, beautiful views. Millennium Park in walking distance. Read less
Image of the Tripadvisor rating Super friendly staff, ok trip.

Jul 27, 2020 dredge1200 Sterling, Illinois

Overall a very clean hotel, the staff was amazing and very accommodating. Ac for whatever reason wasn't keeping up that day or at least not as cold as we like. We did get a small fan ac unit which was awesome! T.V. and some of the features weren't working with our remote such as the volume and selecting netflix things on the menu. They tried to… Read more
Overall a very clean hotel, the staff was amazing and very accommodating. Ac for whatever reason wasn't keeping up that day or at least not as cold as we like. We did get a small fan ac unit which was awesome! T.V. and some of the features weren't working with our remote such as the volume and selecting netflix things on the menu. They tried to fix the issue but only band aided it by leaving another remote that just controlled the volume. I ended up plugging in our firestick and using that. I drove my Ram 1500 in which was a mistake because the close parking lot was not high enough for my truck (stock height truck) had to go down a block which was no biggy except when i went to leave and they charged me the full rate even with my hotel sticker. Since we booked with a third party site the hotel couldn't do anything about it. Also please be careful in Chicago in general, the weekend we stayed there was a shooting on the same block we were on at 2:30 am. Normally I feel very safe in this area of Chicago and have no issues but the town is for sure getting worse. Again this is not a direct reflection of the hotel at all as where the shooting took place was just as close to other 5 star hotels all along the river. Pretty good hotel and be safe. Also the front desk should carry umbrellas for people having to walk to get there cars in the rain. they had them in the room but we had checked out. Read less
Image of the Tripadvisor rating Superb experience!

Jul 24, 2020 GregM_glasgow Jersey City, New Jersey

Stayed in July 2020 so not everything within the hotel was open but the rooftop bar was a great spot, all staff were extremely helpful and pleasant, cleanliness and location couldn’t be beaten. Can’t wait to stay here again when I return to Chicago.
Image of the Tripadvisor rating Roof top staff

Jul 19, 2020 G6458OMmollym

Had such a great time on the rooftop last night! It’s a great view and great staff members. Luis and Zack were both awesome and ensured we had a great experience. Great drinks too, can’t wait for next time!
Image of the Tripadvisor rating The Perfect Stay

Jul 16, 2020 DaytonDave1113 Centerville, Ohio

WOW!!! From the moment we walked into the Virgin Hotel Chicago we were impressed. Greeted by Brian, who was friendly, kind and helpful, he quickly checked us in, directed us to parking and gave a quick overview of the hotel . Due to Covid, valet parking is currently unavailable but self parking is right next got the hotel and is discounted for… Read more
WOW!!! From the moment we walked into the Virgin Hotel Chicago we were impressed. Greeted by Brian, who was friendly, kind and helpful, he quickly checked us in, directed us to parking and gave a quick overview of the hotel . Due to Covid, valet parking is currently unavailable but self parking is right next got the hotel and is discounted for hotel guests. Also, bellhops are not available but luggage carts are a plenty. When we entered our Chamber Suite we knew this was not going to be the typical boutique hotel experience. The living room had a comfortable sofa, extra large ottoman and large flat screen. A small table with chairs along with a fully stocked refrigerator, snack tray & coffee/tea survive were in the room as well. The bathroom was nice size, large shower and plenty of storage. The highlight of the suite was the bedroom with one of the most comfortable beds I have ever slept in. It was like the best hug you’ve ever had. Plus the pillows And linens were equally amazing. The only negative about the Virgin Hotel Chicago is the toilet paper. Good lord almighty there is sandpaper softer than what was hanging on the roll. I never thought I would need to exfoliate that area but thanks to Virgin, it happened. We look forward to returning to Virgin Hotel and will pack our own TP. Read less