Row NYC

Midtown, New York

The hotel

Modern and lively, perfect for those wanting to be in the midst of it all. Paying homage to the vibrance and energy of cosmopolitan city life, the guest rooms showcase a chic, contemporary palette of white hot hues and accents of bright, block colour, and the walls boast urban-inspired murals, graphics and sayings. The dynamic and impressive Lobby area features the Iconic M International newsstand and gift shop, and the new District M lobby bar provides a European style breakfast café. After dark, why not enjoy a cocktail or two and one of Neapolitan’s fired pizzas, or step out to one of the nearby restaurants to sample some local delights! Within easy walking distance of the theatre district, and just one block from the bright lights of Times Square, this pioneering hotel offers guests a front row ticket to experience all that New York has to offer. Right in the heart of Broadway, other top attractions such as the Empire State Building, the Rockefeller Center, Macy's and the Jacob Javitz's Center are just a heartbeat away, as are local and national transport links.

Amenities

  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In the heart of the theatre district, just 1 block from Times Square and Restaurant Row and 6 blocks west of the Rockefeller Centre. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

1,331 contemporary rooms. All with air-conditioning, cable TV with free HBO and Showtime, telephone, WiFi (included in resort fee), alarm clock and iPod docking station, signature toiletires by PURE, safe, hairdryer and iron and board. Standard Rooms are 135 sq ft and are compact and modern city-chic in design with 1 double bed or 2 double beds, sleeping maximum 2 adults.

Superior Rooms are larger and have 1 double bed, sleeping maximum 2 adults.

Deluxe City View Rooms have views of the city skyline, with 1 king-size bed, sleeping maximum 2 adults.

Premium City View Rooms are located on the highest floors, with views of Manhattan's skyline, with 1 king-size bed, sleeping maximum 2 adults.

Executive Suites have separate living room, with 1 king-size bed, sleeping maximum 2 adults.

District M (European Cafe by day and Neapolitan Pizzeria and cocktail bar by night). City Kitchen (gourmet food market). Sugar Factory café and confectionery. Iconic M one-stop-shop (open 24-hours). 24-hour state-of-the-art fitness centre including CYC Fitness (indoor cycling). Internet lounge (30 minutes complimentary). Laundry/dry-cleaning service*. Concierge service. Glam&Go (express hairstyle bar). Self and valet parking $55 plus tax per day for standard cars, $65 plus tax per day for oversized cars (payable locally, subject to change). WiFi (included in resort fee).

This hotel has a facilities fee of $34.42 plus tax per room, per day (payable locally; subject to change).

Resort fee includes use of the following amenities - Access to the third floor 24-hour fitness centre - Complimentary Internet access and printing services in iMAC lounge - An eco-friendly, collapsible 16-once water bottle to use at the hotels water filtration stations - Premium high-speed wireless Internet access for unlimited devices - All local, long distance and International phone calls - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7330)
  • Very good (8207)
  • Average (4943)
  • Poor (2560)
  • Terrible (2488)
Image of the Tripadvisor rating Unable to travel - but would still recommend

Aug 8, 2020 bree215 Regina, Canada

I am impressed with how accommodating Row was. Due to the travel ban between Canada and the US, we were unable to take our trip. They worked hard to refund us, even though they have a no refund policy
Image of the Tripadvisor rating Excellent

Jul 30, 2020 louis2525

Service is so nice and polite! It is so quite and beautiful place, you should check it! It is near from TImes Square, so you can go whenever you want! There are also many restaurant in the hotel, so you can eat without gou out from the hotel.
Image of the Tripadvisor rating Worst hotel, no sympathy what so ever. No compassion either

Jul 24, 2020 Steven P Melbourne, Australia

Could not get to New York due to Covid 19. Contacted the hotel well in advance to tell them the Australian border wwas closed and we would not be there. They just kept sending emails advising us of when we were staying. It was a no refund booking however these are exceptional circumstances and a refund should have been applied. The response was no… Read more
Could not get to New York due to Covid 19. Contacted the hotel well in advance to tell them the Australian border wwas closed and we would not be there. They just kept sending emails advising us of when we were staying. It was a no refund booking however these are exceptional circumstances and a refund should have been applied. The response was no refund. So hope they enjoyed our $1500 AU We plan sometime when this is all over to go to New York but the ROW will not be a place to stay. Poor Poor form on their part. Read less
Image of the Tripadvisor rating Family trip

May 4, 2020 ciarong Dundalk, County Louth, Ireland

So I stayed here on my second trip to NYC which was March 2020. On check in I asked for an upgrade if available. I had written and asked if one was available and was told to ask upon check in. I was informed I was given a view. (this I had paid for) but no big deal. Always worth asking. I read a lot about this hotel on a Facebook page before… Read more
So I stayed here on my second trip to NYC which was March 2020. On check in I asked for an upgrade if available. I had written and asked if one was available and was told to ask upon check in. I was informed I was given a view. (this I had paid for) but no big deal. Always worth asking. I read a lot about this hotel on a Facebook page before travelling and at one stage thought about changing. Check in was fast and pleasant. Elevators 6 of them and in a 6 days we never had to wait long. Security beside the elevators in the evening asking for room key. Talk is some floors are rented out to homeless and if so we never had any trouble because of this so if this bothers you don't let it. Location- Top marks, its beside a tube station, around the corner from Broadway and 5 mins to Times Square. Didn't eat in the Hotel so can't give an opinion however it looked good. Onto the room. As I have learned NYC rooms are small but they are just somewhere we sleep. Rooms are a bit old but clean. Bathroom dead on, shower in bath tub which was fine. ice machine on every second floor, beds comfy which is. a big thing for me. Had to ring on two occasions to have the room cleaned properly. Bins emptied but ignored beds etc. Im not precious about myself but I expect it to be done. Maybe they didn't like I wasn't tipping the maids. My main issue with the hotel is the smell of the rooms. It smelled like FEET. I kid you not. It was hard to put up with. the carpets need cleaning simple as. I have emailed the GM a month ago (Maurizio Boinivento) and no response so here we are. Aside from the feet smell which was a downer the hotel was good. Staff helpful when asked. (our safe had an issue but guy sent up to fix straight away. PROS Good location Good value Nice staff CONS Smell in room. could do with being decorated etc.(this did not affect us) Read less
Image of the Tripadvisor rating Enjoyed our stay

Apr 16, 2020 jessec229

We had an overall great experience. Would stay there again. Gezennia helped us, and she was extremely helpful. Pretty good value for a Manhattan hotel. Kind of cramped, but that is to be expected in the area.