Westin New York Times Square

Midtown, New York

The hotel

The Westin New York at Times Square is an exhilarating achievement of art and architecture. Connected to the hotel is a 200,000sq ft multiplex, housing 13 cinema screens. As you would expect from one of the Big Apple's latest gems, all rooms are beautifully furnished with an excellent range of amenities. Not forgetting the luxurious Westin Heavenly bed® and heavenly it certainly is! Your only issue being that you may find it hard to leave it! Foundry Kitchen & Bar is great place to relax and sip on a cocktail, the perfect alternative to a hectic night out on the town.

Amenities

  • Spa
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

On the corner of West 34th Street and 8th Avenue. Transfer time from John F. Kennedy International Airport: 55 minutes.

Hotel information

873 rooms and suites. All with air-conditioning, TV, WiFi*, coffee maker, mini-bar*, iron and board and hairdryer. Traditional King Rooms are 310 sq ft with 1 king-size bed, sleeping maximum 2 adults.


Traditional Rooms are 310 sq ft with 2 double beds, sleeping maximum 4 adults.

Deluxe King Rooms are 310 sq ft and are located on higher floors with city views, with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Room 2 Beds are as above, but with 2 double beds, sleeping maximum 4 adults.

Premium Deluxe Rooms are on floors 10–16 offering city views, with 1 king-size bed, sleeping maximum 2 adults.

Exclusive Virgin Holidays benefits:

  • Complimentary WiFi available in guest rooms
  • Late check-out until 1.00pm
  • $15 food and beverage credit per person per night (up to 2 people per room). This is a daily credit and cannot be accumulated
  • Two Movie theatre tickets per stay per room
  • Offer subject to availability and can be withdrawn at any time.

Foundry Kitchen (open for breakfast). Foundry Bar (open for lunch, dinner and cocktails). WestinWORKOUT® Fitness centre. Gift shop. Laundry service*. 24-hour room service*. Complimentary WiFi in lobby and public areas. Valet parking $65 for standard vehicles and $75 for oversized vehicles, plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1742)
  • Very good (1232)
  • Average (458)
  • Poor (223)
  • Terrible (170)
Image of the Tripadvisor rating Comfortable, clean, and welcoming

Jul 29, 2020 tomthurlow Doncaster, United Kingdom

We visited the Westin New York with our two young children. The hotel was clean and the communal areas very modern and sleek. The rooms were small but had enough space for what we needed. Staff were very welcoming, and the gym was well equipped for a jet lagged work out. The cab service from the hotel was very useful and the location is fantastic… Read more
We visited the Westin New York with our two young children. The hotel was clean and the communal areas very modern and sleek. The rooms were small but had enough space for what we needed. Staff were very welcoming, and the gym was well equipped for a jet lagged work out. The cab service from the hotel was very useful and the location is fantastic for Broadway and times square. Lovely hotel. Read less
Image of the Tripadvisor rating Great Hotel!

Jul 25, 2020 Angrysister29 Manchester, United Kingdom

Me and my family stayed for 6 days. Really lovely hotel, very clean, very safe and the staff were very helpful. A great central location with only about a 5 minute max walk to Times Square and local subway stations. We stayed in a level 28 room which had an amazing view, i would recommend a higher floor room as i thought it was great. Lots of… Read more
Me and my family stayed for 6 days. Really lovely hotel, very clean, very safe and the staff were very helpful. A great central location with only about a 5 minute max walk to Times Square and local subway stations. We stayed in a level 28 room which had an amazing view, i would recommend a higher floor room as i thought it was great. Lots of lifts coming up and down every few seconds and they only took a few seconds to even get to the higher floors. The room was really nice, spacious and clean. The lobby had lots of seating areas and free WiFi. Local to quite a lot of restaurants, i would recommend the Times Eatery just over the road. Overall, a great hotel and i would recommend! Read less
Image of the Tripadvisor rating Good location

Jul 18, 2020 123farshores

Was centrally based to get to main attractions. Rooms ok, clean. Beds comfortable. Good size rooms. Little tired in areas. Staff pleasant. Breakfast good. Felt overall was pretty good and value for money
Image of the Tripadvisor rating My home away from home

Jul 12, 2020 jamespT7927YA

I have been staying at this property for years . It’s how I achieved my platinum status . The staff is always pleasant and accommodating. I have always been given great upgrades when available and because of many frequent stays many staff are familiar faces to me as I to them . The property is in an excellent location . It’s a safe secure… Read more
I have been staying at this property for years . It’s how I achieved my platinum status . The staff is always pleasant and accommodating. I have always been given great upgrades when available and because of many frequent stays many staff are familiar faces to me as I to them . The property is in an excellent location . It’s a safe secure environment for solo travelers or families. The hotel is always clean and well presented . I have stayed prob more then 100 nites here and never had an issue with my room , staff , or cleanliness. I’m looking forward to the re opening of this iconic hotel as my visits during the pandemic have been limited and have stayed at another Bonvoy hotel close by . The hotel is great I been staying at , but the Westin is home when I’m not home and In NYC . Stay safe everyone and looking forward to returning to my home away from home . Read less
Image of the Tripadvisor rating Horrible customer service. Refuses to give covid refund.

Jun 6, 2020 annaahrens Saint Louis, Missouri

Had to cancel my hotel stay at Westin Times Square due to Covid. The hotel continues to give me the run around three months later for a refund which is crazy because I canceled 3 weeks before my stay and had free cancellation. I’m even a Marriott rewards member. I initially called for the refund in March and they said it would take 90 days. … Read more
Had to cancel my hotel stay at Westin Times Square due to Covid. The hotel continues to give me the run around three months later for a refund which is crazy because I canceled 3 weeks before my stay and had free cancellation. I’m even a Marriott rewards member. I initially called for the refund in March and they said it would take 90 days. Then I waited 90 days and still no refund. So I called again and they said they lost my case file and I’ll have to wait another 90 days until the hotel opens up. It was and continues to be such a big run around. Beware if your booking her. Free cancellation with money back is not what they say it is. Be prepared for a run around. I’m still hoping I get my money back for a service I didn’t even use! I’m sorely disappointed in the Westin. This is unacceptable customer service. I would not recommend them at all. Read less