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Airport Lounges

Stress-free and exclusive airport lounges

Fast-tracking security queues, sipping on complimentary cocktails, unwinding with a spa treatment… all before take-off. Can you imagine a better start to your holiday? No, neither can we. Luckily, we’re on hand to make sure your time at the airport is as relaxing as can be, with our premium lounge options.

Exclusively for Virgin Holidays customers, we have a fantastic selection of airport lounge deals from UK departure airports at our v-rooms, lounges and clubhouses. Stress-free departure. Check.

UK departure lounges

With premium seating areas, complimentary food and drink, our v-room lets you relax in peace and quiet away from the hustle and bustle of the rest of the terminal. One word: bliss. Travelling with the kids? We’ve got you covered! With a dedicated kids’ area to let them blow off some steam, as well as an interactive teen zone (complete with racing car simulator, gadgets and foosball tables), there really is something for everyone. We also have a Virgin Holidays service desk and experts on hand to answer any of those last minute questions.

For those departing from London, there’s no need to miss out. No1 Lounges, located at  HeathrowTerminal 3, offer a chilled-out atmosphere with premium food, cocktails and comfortable seating. No1 Lounges are also conveniently located at Birmingham, Edinburgh and Gatwick airports with complimentary priority security - meaning you get to beat the queues and head straight to the lounge!

Luxury departure lounges

With award-winning mixologists on-hand serving complimentary cocktails and spa facilities offering 5 star treatments, we can’t think of a more stylish start to your holiday, can you? That’s why we have a range of luxury airport lounge passes for Virgin Holidays customers with exclusive access to Virgin Atlantic Clubhouse.

So, are you ready to depart for your holiday like the VIP you are? Check out all our airport lounges below for additional information and exclusive rates.

Airport lounge access

Manchester v-room

Virgin Holidays v-room

  

Our v-room in Manchester is the perfect way to kick start your holiday and relax before you’re flight if you have booked your package through Virgin Holidays. Hot and cold breakfast is complimentary along with a soft drink selection and tea and coffee. WiFi is available throughout the lounge and we also have a dedicated kids' area to keep the little ones happy!

LGW Clubhouse

Virgin Atlantic Clubhouse

  

With amazing food, fantastic facilities and a chilled out atmosphere, Virgin Atlantic’s Clubhouses feel like a private members club – with service to match. They’re the perfect place to relax before your flight.

Whatever your mood, whether you want to chill out with a cocktail or find a quiet space to work on that important document, our Clubhouses have a space to suit.

No1 lounge

No1 Lounges

  

A super smart collection of airport lounges available from No1 Lounges, all available to you regardless of what airline you're flying and whatever class of seat you've booked. Complimentary buffet available and drinks from the bar, including wine, beer and spirits plus Virgin Holidays guests booking a No1 lounge at Heathrow, Gatwick & Birmingham get a complimentary glass of Bucks fizz included.

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 May 2020 also have the flexibility to amend free of charge up to 31 December 2021.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

Important information: We are working hard to help all of our customers, particularly those already on holiday or due to travel in the next 72 hours.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are currently contacting all customers whose holidays have been affected to discuss their options. This means we’re only able to accept calls and messages from those due to travel in the next 72 hours. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 72 hours, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

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