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Universal's Endless Summer Resort - Dockside Inn and Suites

Universals Endless Summer Resort - Dockside Inn and Suites

Opening 17 March 2020. Unwind in an all-new, carefree escape that perfectly blends the cool, calm feeling of a coastal retreat with the fun and convenience of staying in a Universal Orlando Resort hotel. With spacious, two-bedroom suites that sleep six, it's a great spot for families to base their Universal holiday. Plus, enjoy exclusive theme park benefits including:

  • Early Park Admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the theme parks open (Select attractions, valid theme park admission required)
  • Complimentary transport to all three theme parks and Universal CityWalk, and much more.

Universal's Endless Summer Resort-Surfside Inn and Suites

Universal's Endless Summer Resort-Surfside Inn and Suites

Universal Orlando Resort’s first Value hotel boasts rates for even the most budget-conscious guests. The vibe at this hotel is relaxed and easy, with a fun surf and beach theme woven throughout. This hotel also features spacious two-bedroom suites that sleep up to six. Guest benefits include:

  • Early Park Admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the theme parks open (Select attractions, valid theme park admission required)
  • Complimentary transport to all three theme parks and Universal CityWalk, and much more.

Universal’s Aventura Hotel

Universal’s Aventura Hotel

At Universal’s Aventura Hotel, enjoy contemporary surroundings and a stylish, modern environment that welcomes you the moment you walk through the door. With open air spaces and sleek lines, its innovative architecture makes this hotel unlike any other. Guests staying at this on-site hotel enjoy exclusive benefits at Universal Orlando Resort including:

  • Early Park Admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the theme parks open (Select attractions, valid theme park admission required)
  • Complimentary transport to all three theme parks and Universal CityWalk, and much more.

Universal's Cabana Bay Beach Resort

Universal's Cabana Bay Beach Resort

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun and affordability. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Two towers offer the best views of Universal’s Volcano Bay water theme park. You’ll enjoy endless family fun with two massive pools including a water slide and a lazy river, 10-lane bowling alley (fees apply).  The whole family can stay comfortably in family suites that sleep up to six, complete with a kitchenette, or relax in one of the hotel’s standard rooms that sleep up to four. The hotel is just a quick walk to Universal's Volcano Bay. It’s affordable family fun of a bygone era, and it’s all at Universal Orlando Resort.

Guests can enjoy exclusive theme park benefits including:

- Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay one hour before the parks open (Select attractions, valid theme park admission).
- Complimentary transport to all three theme parks and Universal CityWalk, and much more.

Loews Sapphire Falls Resort at Universal Orlando

Loews Exterior

Loews Sapphire Falls Resort at Universal Orlando transports guests to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance, the calming sounds of steel drums call guests to take in the scenic water views, ease into ‘island time’ and let go. With a beautifully landscaped 16,000 square foot, resort-style pool surrounded by cascading waterfalls as its centrepiece, Loews Sapphire Falls Resort captivates at every turn. Guests staying at this on-site hotel enjoy exclusive benefits at Universal Orlando Resort including:

  • Early Park Admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the theme parks open (Select attractions, valid theme park admission required).
  • Complimentary transport to all three theme parks and Universal CityWalk, and much more. 

 

Loews Royal Pacific Resort at Universal Orlando

The swaying palm trees. The tropical breezes. People have always been captivated by the allure of the South Seas. Today, you can experience the wonder of such island paradises as Fiji, Bali and Hawaii without sailing halfway around the globe – at Loews Royal Pacific Resort at Universal Orlando. This hotel transports guests to the enchanted isles of the tropics. Feel the excitement of a time when adventurous travellers first island-hopped the South Pacific, relaxing along their journey at magnificent resorts where they could just kick back and enjoy the beauty of the islands. Delight in the impeccable service, and soak in the breathtaking splendour of tropical surroundings.

Hotel guests also enjoy an exclusive package of theme park benefits, including: 

  • FREE^ Universal Express Unlimited to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required). 
  • Early Park Admissionto The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the theme parks open (Select attractions, valid theme park admission required).

 

Hard Rock Hotel® at Universal Orlando

Hard Rock Hotel

Live like a rock ‘n’ roll superstar at the Hard Rock Hotel® at Universal Orlando Resort. It’s the perfect mix of funk and just plain fun. This hotel will make you feel like rock ‘n’ roll royalty with impeccable accommodations, a wealth of recreation, and personal service and attention fit for an “A-List” celebrity. Designed in Californian mission-style architecture, Hard Rock Hotel® embodies the soul, spirit and attitude of rock. It’s lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock ‘n’ roll memorabilia; the legendary Palm Restaurant and more. Best of all, the 650-room hotel is located just a short walk, complimentary water taxi or shuttle bus ride to the Universal Orlando theme parks, plus the Universal CityWalk entertainment complex. 

Hotel guests also enjoy an exclusive package of theme park benefits, including:

  • FREE^ Universal Express Unlimited to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required)
  • Early Park Admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the theme parks open (Select attractions, valid theme park admission required). 

 

Loews Portofino Bay Hotel at Universal Orlando

Loews Portofino Bay Hotel

Celebrate la dolce vita - the sweet life - at Loews Portofino Bay Hotel at Universal Orlando Resort. Nestled along a picturesque bay at Universal Orlando, this luxurious hotel re-creates the charm and romance of the famed seaside village of Portofino, Italy, right down to the cobblestone streets and outdoor cafes. This hotel features 750 guest rooms, including 45 spacious suites. Each room offers European elegance with custom designed furnishings and marble accents. And, of course, each guest room is also equipped with all the latest amenities to combine the best of Old World hospitality with modern convenience.

Hotel guests enjoy impeccable and attentive service, an opulent spa (fees apply), three themed swimming pools, and exceptional dining, plus an exclusive package of theme park benefits, including:

  • FREE^ Universal Express Unlimited to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required)
  • Early Park Admission to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before the theme parks open (Select attractions, valid theme park admission required).

Terms & conditions

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s20) 

† Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.  

© 2020 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC. All rights reserved. Aventura Hotel TM & © 2020 UCF Hotel Venture IV. All rights reserved. Cabana Bay Beach Resort © 2020 UCF Hotel Venture II. All rights reserved. Sapphire Falls Resort TM & © 2020 UCF Hotel Venture III. All Rights Reserved. Portofino Bay Hotel and Royal Pacific Resort TM & © 2020 UCF Hotel Venture. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. All rights reserved. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

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With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

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If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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