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ESTAs and Travel Visas

Have you got all the correct documents before you start your journey? You can apply for your ESTA directly with US Homeland Security at a charge of $14. To apply, Click Here.

Alternatively CIBTvisas can apply for your ESTA or any international Travel Visa on your behalf for an additional handling fee.

CIBTvisas with Virgin Holidays

Why CIBTvisas?

CIBTvisas is the recognised leader in international travel visas, ESTAs and passports, with more than 50 years experience in the industry. Over 5 million travellers have used CIBTvisas to obtain the documents they need to travel around the world.

Regardless of where your itinerary begins and ends, CIBTvisas will help you obtain the documents you need for your trip, when you need them. Please note that handling fees apply and will vary in relation to destination.

More details

CIBTvisas can process your travel visa or passport request in as little as one day and can also assist you in obtaining travel visas to over 200 countries, as well as electronic visas like the US ESTA.

Top visa destinations:

USA (ESTA)

China

Canada (ETA)

India

Sri Lanka

Vietnam

CIBT manage the entire application process on your behalf, assisting you to navigate through the complicated requirements. Handling Fees apply and will vary in relation to destination and the complexity of your application. CIBT fees are additional and separate to any government/consular fees due to the relevant embassy.

  • Fast

CIBTvisas is the fastest way to get a travel visa or passport.

  • Easy

CIBTvisas can help.  Experts are available by phone or email through CIBTvisas.

  • Secure

CIBTvisas maintains the highest industry standard in data security.

Passports

Passport Services

Passport services through CIBTvisas

With over 700 specialists, who can review your passport or visa application before its submitted to the UK Identity & Passport Service, or to an embassy; any of your requests are dealt with in a secure, accurate and personalised way. 

CIBTvisas can accommodate many types of passport requests for UK citizens with unmatched speed - often in as little as a day (a handling fee will apply). 

More details

  • Renew passport

Need to renew your passport quickly? CIBTvisas can renew your passport in a day.
 

  • Second passport

Are you a frequent traveller who needs to have a passport with you at all times? CIBTvisas can help you obtain a second passport so you always have one with you.

  • Child passport

Travelling with a child who needs a passport? All children under the age of 15 must have their own passport. CIBTvisas can help.
 

  • Lost or stolen passport

Can’t find your passport? CIBTvisas can help replace your passport.

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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