Our story
We've been arranging holidays since 1985 and are the largest, most successful transatlantic tour operator, and market leader for travel to the USA and the Caribbean.
As well as USA and Caribbean we offer holidays to Canada, the Far East, South Africa, the Middle East, Indian Ocean, Mauritius, plus a well-established ski programme, so we can find your ideal destination.
Virgin Atlantic Airways
In 1984 Richard Branson announced to the world that a high quality, value for money airline would begin operating within three months. Three months, some licences, staff and an aircraft packed with celebrities later, Virgin Atlantic Airways was born. By the end of the decade Virgin Atlantic had flown over 1 million passengers and started shaking up services onboard by being the first airline to offer individual TVs to their business class passengers.
Virgin Holidays Cruises
At Virgin Holidays Cruises, we think there's a perfect cruise for everyone, whether you're new to cruising or a seasoned pro. We'll find you the ideal trip, combining a beach holiday or city break with your nautical adventure and add our special Virgin touches. We'll even tailor-make a cruise holiday to make it just right for you. And with a choice of over 15 cruise lines to choose from and a world of destinations to explore, we'll make sure that your cruise with us is unforgettable.
Virgin Voyages
Aimed at providing a transformative experience through a liberal dose of ‘Vitamin Sea’, the Virgin Voyages ideology places the ocean and its role in both personal and global wellbeing at centre stage. With Virgin Voyages, you're never just a passenger – you're a sailor.
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The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.
Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.
For extra piece of mind, new bookings made before 31 May 2020 also have the flexibility to amend free of charge up to 31 December 2021.
Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
Important information: We are working hard to help all of our customers, particularly those already on holiday or due to travel in the next 72 hours.
Rest assured; we will notify you as soon as we know if your holiday has been affected.
We are currently contacting all customers whose holidays have been affected to discuss their options. This means we’re only able to accept calls and messages from those due to travel in the next 72 hours.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 72 hours, please log in to Manage my booking to call or message us. You are our immediate priority.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you.
You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks.
If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
Currently, your holiday will be going ahead as planned.
Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.
We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.
We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.
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